Richard Rideau
Beaumont
Summary
Dynamic Assistant Manager with a proven track record at Footlocker, excelling in operations management and team leadership. Achieved significant improvements in financial accuracy and customer satisfaction by providing a positive work environment and mastering customer service. Skilled in staff training and adept at decision-making, consistently ensuring peak performance and service excellence. Whatever I don't know, I'm willing to learn and become the best at what I do!
Overview
7
7
years of professional experience
Work History
Assistant Manager
Footlocker
06.2017 - 08.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
No Degree - Business Management
Sam Houston State University
Huntsville, TX01-2026
High School Diploma -
Westbrook High School
Beaumont, TX05-2019
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Staff training and development
- Staff management
- Workload management
- Operations management
Timeline
Assistant Manager
Footlocker
06.2017 - 08.2024
No Degree - Business Management
Sam Houston State University
High School Diploma -
Westbrook High School
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