Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
References
Timeline
Generic

Richard Riera

Chicago,IL

Summary

Dedicated, results-driven individual with a strong track record in delivering consistent, quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and providing exceptional customer service. Passionate about continuous learning and professional development.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Golf Caddy

Ridgemoor Country Club
Harwood Heights, IL
04.2014 - Current
  • Cleaned golf carts, clubs, and golf balls throughout the round.
  • Moved golf bags and equipment around the course efficiently.
  • Helped locate lost balls in difficult terrain or water hazards when needed.
  • Raked sand bunkers and repaired divots to maintain course.
  • Measured yardages for golfers to ensure precise shot planning.
  • Provided accurate readings of greens to aid in putting.
  • Informed golfers and visitors, with course knowledge, strategy, and shot selection.
  • Kept accurate scorecards for each golfer throughout their round.
  • Cleaned and maintained caddie equipment, such as bags, towels, and tees, for daily use.
  • Offered golf advice, encouragement, and moral support to players based on their individual needs and expectations.
  • Coordinated with other caddies, golfers, and course staff to maintain a steady pace of play.
  • Fostered connections with members and guests through exceptional customer service to ensure positive experiences in the future

Food Runner/Barback/Delivery Coordinator

The Smith Restaurant
Chicago, IL
09.2022 - 12.2024
  • Coordinated effectively between kitchen and dining staff to ensure timely delivery of high-quality meals.
  • Collaborated with chefs and kitchen staff to manage order accuracy and address any discrepancies.
  • Maintained knowledge of menu items and daily specials to answer customer inquiries.
  • Supported the kitchen staff by restocking supplies, preparing ingredients, and cleaning work areas and equipment throughout the shift.
  • Prepared garnishes for drinks, following specific recipes and presentation standards.
  • Provided essential support to bartenders by restocking beer, wine, liquor, and other bar items during peak hours.
  • Consistently checked inventory levels and communicated needs to management team.
  • Facilitated bar and kitchen operations by managing opening and closing procedures.
  • Assisted in training new staff members on restaurant operations and procedures.
  • Provided exceptional customer service, responding promptly to requests and concerns while interacting with guests in a friendly, professional manner.
  • Worked in close collaboration with team members to ensure customers received quality service, especially during high-volume work shifts.
  • Effectively multitasked within fast-paced environment.
  • Ensured compliance with health and safety regulations at all times.

Education

Some College (No Degree) - Mechanical Engineering

University of Illinois At Urbana-Champaign
Champaign, IL

Bachelor of Arts - Marketing

Columbia College, Chicago
Chicago, IL
05-2026

Skills

  • Strong work ethic
  • Memory retention
  • Active listening
  • Effective multitasking
  • Strategy development
  • Time management
  • Customer service expertise
  • Strong teamwork and collaboration
  • Training and mentoring
  • Fluent in Spanish
  • Proficient in Microsoft Word, PowerPoint, and Excel

Languages

English
Native/ Bilingual
Spanish
Full Professional

Accomplishments

  • 2017 Chick Evans Scholarship Recipient

Certification

  • ServSafe Alcohol Primary Course Certification (9/18/21)

References

References available upon request.

Timeline

Food Runner/Barback/Delivery Coordinator

The Smith Restaurant
09.2022 - 12.2024

Golf Caddy

Ridgemoor Country Club
04.2014 - Current

Some College (No Degree) - Mechanical Engineering

University of Illinois At Urbana-Champaign

Bachelor of Arts - Marketing

Columbia College, Chicago

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Richard Riera