Richard Riggs
Van Buren,AR
Summary
Detail-oriented machine operator skilled in machinery operation and preventive maintenance. Proven ability to reduce downtime and increase product quality through routine inspections and effective training of new operators.
Overview
33
33
years of professional experience
Work History
Machine Operator
Bekaert
2013.04 - 2025.02
- Operated and maintained production machinery to ensure optimal performance and product quality.
- Monitored machine operations, identifying and resolving issues to minimize downtime.
- Conducted routine inspections and preventive maintenance on equipment to prolong lifecycle.
- Trained new operators on safety procedures, operational protocols, and equipment handling standards.
- Trained new operators on equipment use, safety protocols, and best practices for efficiency.
- Ensured compliance with safety regulations, contributing to a safe working environment for all staff.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Ensured accurate documentation of production data for analysis and continuous improvement efforts.
Production Forklift Operator
Whirlpool
2009.09 - 2013.03
- Operated forklifts to transport materials efficiently across production floor.
- Conducted routine inspections and maintenance of equipment to ensure safety compliance.
- Collaborated with team members to streamline workflows and improve production output.
- Assisted in inventory management by accurately tracking material usage and availability.
- Monitored loading and unloading processes to maintain quality control standards consistently.
- Enhanced warehouse efficiency by skillfully operating forklifts and moving products to designated locations.
- Reduced product damages by carefully transporting materials within the warehouse, ensuring proper handling.
- Consistently met production deadlines with diligent forklift operation, enabling smooth workflow throughout the facility.
- Contributed to a safe work environment by adhering to safety protocols and promptly reporting any hazards or incidents.
- Supported team productivity by collaborating on tasks, such as order picking and replenishing stock levels.
- Mitigated potential safety risks through vigilant inspection of forklifts and attachments, ensuring proper functioning before each use.
- Maintained a clean and organized workspace by disposing of waste materials properly and keeping aisles clear of obstacles.
Shipping Supervisor
QualServe
2002.08 - 2009.09
- Supervised daily shipping operations, ensuring timely dispatch of products.
- Coordinated logistics with carriers to optimize delivery routes and reduce costs.
- Trained and mentored staff on shipping procedures and safety protocols.
- Implemented process improvements that enhanced workflow efficiency within the shipping department.
- Conducted regular audits of shipping processes to ensure compliance with company standards.
- Managed inventory levels, tracking shipments and coordinating restocking as needed.
- Resolved shipping discrepancies by collaborating with internal teams and external partners.
- Supervised shipping team of 9-10 employees.
- Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
- Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
- Inspected loading operations for improvements in efficiency and safety.
- Evaluated current workflows regularly to identify bottlenecks and inefficiencies, implementing changes as needed to maintain optimal shipping performance.
- Conducted regular performance reviews for team members, identifying areas for growth and providing constructive feedback.
- Optimized loading procedures to maximize truck space utilization and minimize transportation costs.
- Pulled, verified, and packaged items for shipment.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Assigned tasks to team members to complete within designated time frames.
- Trained new team members on proper and safe use of tools and equipment.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Resolved conflicts between team members and addressed complaints or grievances.
- Enforced team adherence to safety regulations and protocols.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
Delivery Courier
Airborne Express
1999.08 - 2002.09
- Delivered packages efficiently across designated routes, ensuring timely arrival and customer satisfaction.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
- Handled customer inquiries professionally, resolving issues promptly to maintain service quality.
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
- Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.
- Maintained a clean driving record while navigating various traffic conditions efficiently, reducing fuel consumption expenses for the company.
- Streamlined package processing by organizing incoming parcels according to priority level and destination location.
- Adapted quickly to changing circumstances in real-time situations such as weather-related delays or unexpected road hazards.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Managed competing priorities under high-pressure conditions, consistently meeting or exceeding delivery goals and expectations.
- Safeguarded sensitive materials during transport, adhering to strict confidentiality protocols when handling personal or proprietary information.
- Verified package information to check for accuracy and completeness.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
Assistant Manager
Harps Food Stores
1992.02 - 1999.08
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Education
High School Diploma - General Studies
Westark Community College
Fort Smith, ARHigh School Diploma -
Northside High School
Fort Smith, AR1987-06
Skills
- Strong work ethic
- Good communication
- Attention to detail
- Machinery operation
- Customer Service
- People Management
- Adaptability & Flexibility
- Emotional Intelligence
Timeline
Machine Operator
Bekaert
2013.04 - 2025.02
Production Forklift Operator
Whirlpool
2009.09 - 2013.03
Shipping Supervisor
QualServe
2002.08 - 2009.09
Delivery Courier
Airborne Express
1999.08 - 2002.09
Assistant Manager
Harps Food Stores
1992.02 - 1999.08
High School Diploma - General Studies
Westark Community College
High School Diploma -
Northside High School