Richard Rivas

Performed all safety checks pre-trip and post-trip, including inspections of the tractor and trailer.

Deliver goods to customers according to a predetermined route, delivery schedule, and excellent customer service.

Delivered products to 10 to 15 locations daily.

Maintained a clean driving record and adhered to company safety protocols.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

• Delivered products to both residential and business customers, adhering to specific delivery schedules.
• Operated company vehicles safely and followed all traffic regulations.
• Resolved customer complaints and ensured satisfaction with deliveries.
• Managed delivery paperwork and recorded mileage logs accurately.
• Basic vehicle maintenance knowledge.
• Strong knowledge of GPS systems and delivery route planning.

• Shipping and receiving department
• Pick orders and load them onto trucks
• Replenish stock of warehouse merchandise.
• Handled multiple tasks simultaneously to maximize work efficiency.
• Located proper slots on storage racks and set pallets in place with forklift.
• Used strapping and bracing techniques combined with proper balancing to prevent load shifting.

• Inspected inventory to verify sufficient stock
• Requested restock of product in low supply
• Assisted in the paint production assembly line.