Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Rivas

Sacramento,Ca

Summary

Reliable and safety-conscious delivery driver with 6 years of experience in transporting goods, ensuring timely delivery, and providing excellent customer service. Seeking to contribute my skills to a dynamic team and help streamline delivery operations.

Overview

15
15
years of professional experience

Work History

CDL Truck Driver

CoreMark
West Sacramento, California
11.2024 - Current

Performed all safety checks pre-trip and post-trip, including inspections of the tractor and trailer.

Deliver goods to customers according to a predetermined route, delivery schedule, and excellent customer service.

Delivered products to 10 to 15 locations daily.

Maintained a clean driving record and adhered to company safety protocols.

Customer Service Representative, Warehouse Worker.

All Propane LPG
10.2021 - 11.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Delivery Driver

Zephyr Express
08.2016 - 10.2021
  • Delivered products to both residential and business customers, adhering to specific delivery schedules.
  • Operated company vehicles safely and followed all traffic regulations.
  • Resolved customer complaints and ensured satisfaction with deliveries.
  • Managed delivery paperwork and recorded mileage logs accurately.
  • Basic vehicle maintenance knowledge.
  • Strong knowledge of GPS systems and delivery route planning.

Forklift Driver

DuraVent
10.2013 - 08.2016
  • Shipping and receiving department
  • Pick orders and load them onto trucks
  • Replenish stock of warehouse merchandise.
  • Handled multiple tasks simultaneously to maximize work efficiency.
  • Located proper slots on storage racks and set pallets in place with forklift.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.

Visions Recycling Paint
06.2010 - 10.2013
  • Inspected inventory to verify sufficient stock
  • Requested restock of product in low supply
  • Assisted in the paint production assembly line.

Education

Basic Electrician Course -

Fairfield Adult School
Fairfield, CA
12.2018

Electrical hazards / safety Electrical theory / -

High School Diploma -

Dixon High School
Dixon, CA

Skills

  • Forklift certified
  • Sit Down
  • Stand Up
  • Cherry Picker
  • Familiar with proper use of grinders, surface grinders
  • Drill press, saws
  • Commercial Drivers License
  • Micrometers, and various types of power tools and hand tools
  • Punctual
  • Self-motivated
  • Proficient in Microsoft Excel
  • Maintaining Clean Work Areas
  • Customer Satisfaction

Timeline

CDL Truck Driver

CoreMark
11.2024 - Current

Customer Service Representative, Warehouse Worker.

All Propane LPG
10.2021 - 11.2024

Delivery Driver

Zephyr Express
08.2016 - 10.2021

Forklift Driver

DuraVent
10.2013 - 08.2016

Visions Recycling Paint
06.2010 - 10.2013

Basic Electrician Course -

Fairfield Adult School

Electrical hazards / safety Electrical theory / -

High School Diploma -

Dixon High School
Richard Rivas