Richard Roberts
Jeffersonville,IN
Summary
Resourceful Job Title able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
Overview
9
9
years of professional experience
Work History
Material Handler
Spyder Brandsafeway
Jeffersonville, IN
08.2023 - Current
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
Shift Manager
Burger King
Louisville, KY
01.2021 - 08.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Tracked receipts, employee hours, and inventory movements.
Team Leader
KentuckyAnna Wood Products
Jeffersonville, IN
11.2014 - 12.2020
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Held weekly team meetings to inform team members on company news and updates.
Education
GED - General
Jeffersonville High School
Jeffersonville, IN08.2018
Skills
- Material Handling
- Loading and unloading
- Order Picking
- Positive Attitude
- Heavy Lifting
- Package handling
- Warehouse Operations
- Attention to Detail
- Shipping and receiving
- Materials handling and transport
- Teamwork and Collaboration
- Customer Service
- Forklift Operation
- Warehouse Safety
- Truck loading and unloading
- Forklift Operations
- Material packaging
- Warehouse Organization
- Assembly and production
- Inventory Management
- Materials Management
- Good Housekeeping
- Equipment Operation
Timeline
Material Handler
Spyder Brandsafeway
08.2023 - Current
Shift Manager
Burger King
01.2021 - 08.2023
Team Leader
KentuckyAnna Wood Products
11.2014 - 12.2020
GED - General
Jeffersonville High School