Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Roberts

Augusta,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

Work History

Golf Course Groundskeeper

Augusta National Golf Club
08 2000 - 04 2023
  • Upheld safety standards within the workplace through proper training, equipment use, and adherence to protocols.
  • Ensured golfer safety by identifying potential hazards on the course and addressing them promptly.
  • Collaborated with other groundskeepers to maintain consistently high standards across all areas of the golf course property.
  • Maintained optimal course conditions for golfers through regular mowing, edging, and trimming of greens, tees, and fairways.
  • Conducted regular inspections of equipment to ensure proper function, reducing downtime due to malfunctions or necessary repairs.
  • Assisted in the planning and execution of golf course renovation projects to improve playability and aesthetics.
  • Supported successful golf tournaments by preparing the course for optimal playing conditions during events.
  • Increased golfer satisfaction by responding promptly to feedback regarding course conditions or specific concerns.
  • Enhanced turf quality by implementing effective maintenance practices and providing appropriate nutrition.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Applied fertilizers and pesticides to outdoor areas according to safety standards.

Retail Store Manager

Boot Country
09 1992 - 07 1999
  • Managed store organization, maintenance, and purchasing functions.
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
  • Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
  • Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
  • Coordinated staff training sessions on new products sales techniques ensuring team members well-versed equipped effectively sell merchandise meet customer needs.
  • Collaborated with upper management to develop strategic plans for store growth and expansion.
  • Upheld brand identity standards within the store location through consistent signage presentation merchandise displays following corporate guidelines.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
  • Ensured compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures.
  • Optimized store displays and appearance via strategic merchandising.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Assisted with hiring, training and mentoring new staff members.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Petrochemical maintenance Pipefitter

Austin Industrial
10 1987 - 10 1991
  • Increased equipment lifespan by performing preventative maintenance on pipes, valves, and fittings.
  • Upgraded outdated systems by retrofitting older pipes with modern materials such as PVC or stainless steel according to industry standards.
  • Contributed to cost savings through effective materials management, including procurement, inventory control, and disposal of excess materials.
  • Fostered positive working relationships with team members, supervisors, and other departments involved in facility operations.
  • Improved system efficiency by identifying and repairing pipe leaks in a timely manner.
  • Ensured adherence to safety regulations by following proper procedures when working with hazardous materials or confined spaces during pipe repairs or installations.
  • Provided expertise for the installation of new piping systems, ensuring proper alignment and compliance with industry standards.
  • Fabricated pipe sections and components to specification using cutting, threading and welding equipment.
  • Followed safe work practices, which included fall protection and personal protective equipment.
  • Installed and maintained industrial piping fittings, valves, flanges and clamps to complete systems setup.
  • Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
  • Fabricated piping pieces and components in line with design specifications for each system.
  • Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.

Hull Maintenance Technician

U S Navy
06 1975 - 07 1987
  • Served as a mentor to junior technicians, sharing knowledge regarding best practices in hull maintenance techniques.
  • Ensured watertight integrity of ships with installation and maintenance of various sealing systems for hatches, doors, and fittings.
  • Collaborated with other technicians to complete complex repairs efficiently while minimizing impact on operations.
  • Enhanced ship integrity by conducting regular inspections and identifying areas requiring repair or maintenance.
  • Increased operational efficiency by performing welding, brazing, and cutting tasks on various materials for ship repair.
  • Reduced downtime during deployments by quickly diagnosing and repairing damage to ship''s structure and systems.
  • Supported mission readiness with fabrication or modification of essential components using metalworking tools such as grinders, saws, and lathes.
  • Demonstrated commitment to ongoing professional development, attending relevant training courses or workshops to stay current on industry standards and best practices.
  • Maintained safety standards by ensuring proper usage of personal protective equipment and adherence to relevant guidelines.
  • Reduced repair costs by maintaining an organized and well-stocked inventory of tools, equipment, and materials needed for hull maintenance tasks.
  • Enhanced crew safety, performing regular checks on firefighting equipment and participating in emergency drills.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Checked, repaired and repacked survival equipment to meet specifications.

Education

GED - General Studies

Evans High School
05.1975

Skills

  • Project estimation and bidding
  • System repairs
  • Customer Relations
  • Dependable and Responsible
  • First Aid/CPR
  • Interpersonal Communication
  • Multitasking Abilities
  • Flexible and Adaptable
  • Cultural Awareness
  • Maintenance and Repair
  • Analytical and Critical Thinking
  • Excellent Communication
  • Planning and Coordination

Timeline

Golf Course Groundskeeper

Augusta National Golf Club
08 2000 - 04 2023

Retail Store Manager

Boot Country
09 1992 - 07 1999

Petrochemical maintenance Pipefitter

Austin Industrial
10 1987 - 10 1991

Hull Maintenance Technician

U S Navy
06 1975 - 07 1987

GED - General Studies

Evans High School

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Richard Roberts