Richard Robinson-Cuzzort
Goodyear Tire & Rubber
Lawton
1
Language
1
Certification
13
years of professional experience
Diligent with comprehensive background in process optimization and workflow enhancement. Successfully developed and implemented streamlined procedures, resulting in improved operational efficiency. Demonstrated ability to utilize problem-solving and analytical skills to drive continuous improvement.
Work History
Process Specialist
4 Months- Developed and implemented process improvements to enhance operational efficiency.
- Collaborated with cross-functional teams to streamline workflows and reduce bottlenecks.
- Analyzed data trends to identify areas for process optimization and cost reduction.
- Led training sessions for new employees on standard operating procedures and best practices.
- Developed Standard of Work for many processes across multiple roles.
- Daily tracking and improvement of OEE and waste trends.
Customer Engineer
3 Months- Optimized technical support processes, reducing response times and improving customer satisfaction rates.
- Led cross-functional teams to troubleshoot and resolve complex customer issues effectively.
- Developed and implemented training programs for new engineers, enhancing team performance and efficiency.
- Analyzed customer feedback to identify trends, driving improvements in product quality and service delivery.
WEM Facilitator
1 Year 6 Months- Facilitated the development of the WEM Program in the Lawton Facility.
- Created and distributed training materials and role expectations to enhance program implementation.
- Led development of new schedulers, crew leaders, and planners to strengthen team capabilities.
- Established interdepartmental processes to improve collaboration and efficiency across the footprint.
- Automated various operational processes to improve efficiency across departments. that have rolled out across the footprint.
- Led the facility in the training and implementation of SAP processes and routines.
FI Team Member
6 Months- Applied DMAIC skills to resolve challenges in the plant.
- Created and shared SoW with multiple departments to ensure alignment.
- Submitted and was Awarded a Global Best Practice
- Coordinated interdepartmental teams to meet shared objectives.
Expeditor
3 Years- Read, balanced, and modified Kanbans across multiple platforms to streamline workflow.
- Coordinated diverse teams to enhance collaboration on multiple platforms.
- Managed inventory and implemented loss mitigation strategies to protect assets.
Traveling Manager
6 Years 8 Months- Traveled between multiple restaurants as a guest Manager.
- Built strong teams of employees.
- Managed inventory ordering, auditing, and deliveries to ensure stock availability.
- Participated in hiring, processing, and promoting team members.
Education
High School Diploma
Skills
SAP automation
Work procedure training
DMAIC and Ishikawa
Team collaboration
Project management
Strategic planning
Lean methodologies
Team delegation
Process facilitation
Facilitation techniques
Standard of Work development
Feedback delivery
Certification
Goodyear Bootcamp, Goodyear Academy
Languages
English
Native or Bilingual
Timeline
Process Specialist
Goodyear Tire & Rubber
05.2026 - CurrentRead More
Customer Engineer
Goodyear Tire & Rubber
02.2026 - 05.2026Read More
WEM Facilitator
Goodyear Tire & Rubber Co
08.2024 - 02.2026Read More
FI Team Member
Goodyear Tire & Rubber
02.2024 - 08.2024Read More
Expeditor
Goodyear Tire and Rubber
01.2021 - 01.2024Read More
Traveling Manager
Brinker International
01.2014 - 09.2020Read More
Lawton High School
High School Diploma
Read More