Richard Rodillo
Woodbridge,VA
Summary
Forklift Operator- 20+ years of forklift experience. Experience with sit-down (gas and electric), stand-up (Reach truck), slip machine and clamp machine. Also experienced with scissor lift.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
27
27
years of professional experience
Work History
Warehouse Manager
Building Automation Services Inc.
06.2024 - Current
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Security Agent
Immune Security Defense Agency LLC.
05.2024 - Current
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Resolved caller issues quickly and thoroughly.
- Handled and promptly resolved customer complaints to maintain professional relationships.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Followed up on customers' inquiries to assess satisfaction with provided solutions.
- Established strong customer relationships, building recommendations and loyalty.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
Forklift/Reciever
Johnson Brother's
05.2023 - 12.2023
- Operated forklift safely and efficiently to transport materials and products throughout the warehouse
- Conducted thorough inspections of received goods to verify accuracy and quality, documenting any discrepancies
- Received and inspected incoming shipments for accuracy and quality, documenting any discrepancies
- Assisted in loading/unloading trucks, verifying contents against shipping documents to prevent errors
- Operated forklift to safely and efficiently move, stack, and store materials in warehouse.
Utility operator
US Foods
02.2011 - 08.2022
- Operated and maintained various machinery and equipment to ensure efficient production processes
- Ensured compliance with safety protocols and regulations while performing all job duties
- Collaborated with other team members to troubleshoot and resolve complex utility-related problems and optimize overall plant operations
- Conducted routine inspections and preventative maintenance tasks to identify and address any equipment malfunctions or safety hazards
- Implemented safety protocols and procedures to ensure a safe working environment for all employees.
Overnight Work lead (Sanitation)
Didlake Inc.
05.1997 - 10.2008
- Managed a team of sanitation workers during overnight shifts to ensure the cleanliness and organization of the facility
- Trained new employees on proper sanitation techniques and procedures to meet quality standards
- Conducted regular inspections and quality checks to identify and address areas requiring improvement or additional attention
- Developed and implemented work schedules, assignments, and quality control measures to maximize efficiency and productivity
- Trained new employees on proper sanitation procedures, equipment use, and safety protocols.
Education
Potomac Senior High School
Cherry Hill, Va.Skills
- 1st degree black belt (taekwondo)
- First aid, AED and CPR certified (previously)
- HVAC type 1 certified
- CDL B Passenger and Tank endorsed
Timeline
Warehouse Manager
Building Automation Services Inc.
06.2024 - Current
Security Agent
Immune Security Defense Agency LLC.
05.2024 - Current
Forklift/Reciever
Johnson Brother's
05.2023 - 12.2023
Utility operator
US Foods
02.2011 - 08.2022
Overnight Work lead (Sanitation)
Didlake Inc.
05.1997 - 10.2008
Potomac Senior High School