Richard Rodriguez

I serve as the operator/technician responsible primarily for operation of the Full Bridge Mission (FMB) simulator also referred to as Visual Bridge Simulation System (VBSS), and additionally the Individual Bridge Simulator System (IBSS), the future Towing Visual Bridge Simulation System (TVBSS), and/or the future Mini-bridge Vessel Bridge Simulation System (MVBSS), the Liquid Cargo Simulator System (LCSS) and/or any other simulation systems at USMMA for which the Department of Marine Transportation is responsible. I'm currently assisting the course instructors with the simulators’ operation, as well as any troubleshooting and repairs during all periods of instruction, maintenance and/or research.

• Maintained office PCs, networks and mobile devices.
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
• Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
• Proved successful working within tight deadlines and a fast-paced environment.
• Established, repaired and optimized networks by installing wiring, cabling and devices.
• Diagnosed and troubleshot hardware, software and network issues.