Richard Rojo-Santiago
Whittier,United States
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Guard
California Military Department
San Luis Obispo, CA
03.2023 - Current
CBRN Specialist
Army National Gaurd
Gardena , CA
08.2020 - Current
- Upheld code of conduct and maintained professionalism in stressful situations.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Trained in conflict resolution among subordinates, equals and superiors.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous locations.
- Served in on-call capacity for last-minute or late-night taskings from leadership.
- Upheld Army dress and appearance regulations for professional appearance.
- Attended required training sessions and seminars.
- Maintained required level of proficiency in use of firearms.
- Reported for duty in event of disaster and other serious incidents
Crew Member
McDonald's
Rowland Heights, CA
04.2022 - 10.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
Security Guard
Army National Gaurd
San Luis Obispo, CA
03.2021 - 09.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle and by foot.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Oversaw entry and exit of up to 500 employees and visitors daily.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Logged vehicles entering and leaving premises.
Education
High School Diploma -
John A. Rowland High School
Rowland Heights, CA06.2019
Skills
- Training Procedures
- Customer Satisfaction
- Field Reconnaissance
- Weapons Handling
- Vehicle Maintenance
- Maintaining PPE
- Equipment Inspection
- Incident reporting
- Emergency response
- Firearms expertise
- Vehicle inspections
Certification
- CPR, AED, and Basic First Aid, American Safety Health Institute - 9/2021-9/2023
- Certified Flagger, American Traffic Safety Services Association - 9/2025
- Food Handlers Essentials Course Training, State Food Safety - 3/2022-3/2025
Timeline
Security Guard
California Military Department
03.2023 - Current
Crew Member
McDonald's
04.2022 - 10.2022
Security Guard
Army National Gaurd
03.2021 - 09.2021
CBRN Specialist
Army National Gaurd
08.2020 - Current
High School Diploma -
John A. Rowland High School
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