Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Richard Roman

Mount Kisco

Summary

Friendly Service Associate with exceptional talent in brand awareness, verbal communication, customer relations and retail operations. Known for thriving in fast-paced and changing environments.

Friendly and welcoming service associate with several years' experience working in retail. Exceptional customer service and marketing skills. Proficient in pos, refunds, returns, sales and customer support. Reliable, trustworthy and dedicated to overall customer satisfaction.

Overview

18
18
years of professional experience
2007
2007
years of post-secondary education
1
1
Certification

Work History

Service Associate

Northwell Health: Northern Westchester Hospital
Mount Kisco
04.2008 - 01.2026
  • Delivered exceptional patient support by addressing inquiries and facilitating access to health services, enhancing patient experience.
  • Assisted in the management of patient care coordination, ensuring timely communication between departments and improving operational flow.
  • Conducted regular safety checks and maintained compliance with health regulations, contributing to a safe environment for patients and staff.

Education

Certified Nursing Assistant (CNA) - Nursing

Boards of Cooperative Educational Services (BOCES)
Yorktown Heights, NY
04.2007 - 06.2007

North Salem Middle/ High School
North Salem, NY

Certified Carpentry - Carpentry

Boards of Cooperative Educational Services (BOCES)
Yorktown Heights, NY
09.2003 - 06.2004

Skills

  • Ensure the safe movement of to including their personal records to and from hospital medical areas in a safe and timely manner
  • Transport lab specimens and equipment, such as stretchers, wheelchairs and transportation equipment such as IV pumps, oxygen flow, drainage bags, to assure proper functioning during transport
  • Assists nursing, technologists, and technicians, in transferring, positioning and/or caring for patients before, during and after procedures, as needed
  • Use proper infection control practices to keep all transport equipment disinfected
  • Recognize emergency situations, record unusual conditions, and initiate code procedure when necessary
  • Transport bodies to the morgue and assist in placing them in the cooler
  • Ensure the comfort of the patient by being attentive, kind, and respectful

Languages

English
Professional

Certification

Certified of Carpentry

Timeline

Service Associate

Northwell Health: Northern Westchester Hospital
04.2008 - 01.2026

Certified Nursing Assistant (CNA) - Nursing

Boards of Cooperative Educational Services (BOCES)
04.2007 - 06.2007

Certified Carpentry - Carpentry

Boards of Cooperative Educational Services (BOCES)
09.2003 - 06.2004

North Salem Middle/ High School
Richard Roman