

PROFESSIONAL OPERATIONS MANAGEMENT: Talented Vice President with excellent employee development, customer service, and analytics skills coupled with more than 25 years of experience. Performance-driven strategic thinking problem solver. Highly effective and comfortable giving engaging presentations to clients to drive new business, expand accounts and establish brand profile. Excellent team builder and leader of initiatives that result in improved revenues. Proficient leader aligning systems with business requirements, policies, and regulatory requirements. Passionate in applying excellent organization and communication skills to manage and lead teams in multifaceted organizations.
Targeted marketing
Recruiting and Hiring
Customer and employee rapport
Relationship building and retention
Negotiation
Budgeting
Performance metrics analysis
Consulting
Analytical
Strategic planning and execution
Excellent communication
Customer Service
Policy and procedure development
Process improvement
Business administration