Aileen Paez
Riverside,CA
Summary
Dynamic professional with a proven track record at True Religion Warehouse, excelling in fast-paced environments. Expert in shipping and packaging with a knack for upselling, enhancing customer satisfaction and revenue. Demonstrates exceptional organizational skills and a commitment to safety and efficiency. Renowned for maintaining records accurately and fostering positive guest experiences.
Overview
2
2
years of professional experience
Work History
Picking Packer
True Religion Warehouse
Riverside, CA
05.2024 - Current
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Operated material handling equipment following safety protocols at all times.
- Maintained a positive attitude while working under pressure in a fast-paced environment.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Examined final products for conformance with quality and design standards.
- Packed orders for shipment in accordance with customer requirements.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Labeled containers with identifying information such as lot numbers or destinations.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Sorted and packaged products to prepare for processing or shipment.
- Adhered to company policies regarding safety, security, attendance, punctuality, cleanliness.
Hostess / Upselling
Pepitos Mexican Restaurant
Riverside, CA
12.2023 - 05.2024
- Greeted guests and gathered information to seat groups or place on waitlist.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Received and recorded patrons' dining reservations.
- Ensured compliance with health and safety regulations at all times.
- Utilized upselling techniques to maximize revenue.
- Created strategies for upselling products or services to customers.
- Identified opportunities for upselling additional items to customers.
- Identified areas of opportunity for upselling services or products to existing customers.
Head Waiter
Eva’s Mexican Restaurante
Cedar Rapids, IA
10.2022 - 12.2023
- Explained menu items, describing ingredients and cooking methods upon request.
- Greeted customers, answered questions and recommended specials to increase profits.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Resolved problems or concerns to satisfaction of involved parties.
- Maintained a clean and organized work environment for the hostesses at all times.
- Communicated with kitchen staff regarding any special requests from customers.
- Adhered to sanitation guidelines when handling food and beverage items.
- Carried trays of dishes to the kitchen for washing, supporting kitchen staff in maintaining cleanliness.
- Assisted with dishwashing and related kitchen duties as needed during peak times.
Education
High School Diploma -
John W. North High School
Riverside, CA05-2022
Skills
- Picking and processing
- Shipping and packaging
- Utilization reporting
- Logging
- Product identification
- Order picking and processing
- Labeling and tagging
- Shipping and receiving
- Storage organization
- Pallet jack usage
- Barcode scanning
- Warehouse safety
- Order picking
- Maintaining records
- Efficient organization
- Packing accuracy
- Guest complaint resolution
- Seating coordination
- Dining area maintenance
- Dining room management
- Dining customer service
- Dining crew workflow optimization
- Seating arrangements
- Efficient collaboration
- Customer service
- Table assignment
- Greeting guests
- Selling and upselling
- Upselling expert
- Upselling techniques utilization
- Sales and upselling abilities
- Upselling proficiency
- Upselling products and services
Languages
English
Professional
Spanish
Professional
Timeline
Picking Packer
True Religion Warehouse
05.2024 - Current
Hostess / Upselling
Pepitos Mexican Restaurant
12.2023 - 05.2024
Head Waiter
Eva’s Mexican Restaurante
10.2022 - 12.2023
High School Diploma -
John W. North High School
Similar Profiles
Ashley MonteroAshley Montero
Assistant Store Manager at True Religion JeansAssistant Store Manager at True Religion Jeans
Sandra MartinezSandra Martinez
Senior Technical Designer at True ReligionSenior Technical Designer at True Religion
Bryant JulianBryant Julian
Sales Associate at True ReligionSales Associate at True Religion
Edgar Villagomez RodriguezEdgar Villagomez Rodriguez
Werehouse Associate at Direct StafffingWerehouse Associate at Direct Stafffing
Priscilla MurilloPriscilla Murillo
Cashier at Speedway Gas StationCashier at Speedway Gas Station