Dynamic Loss Prevention Officer with extensive experience at Ritz-Carlton Marriott properties, excelling in investigations and public safety. Proven ability to enhance security protocols and effectively manage incidents, ensuring a safe environment for residents and guests. Skilled in personnel surveillance and adept at fostering strong relationships with staff and patrons.
Loss Prevention Ritz-Carleton Residences Miami Beach - Working and multi-tasking with Concierge staff and other departments to maintain a high level of resident satisfaction and security. Attending to concierge calls and assisting staff with deliveries and escorting guests and residents to their apartment homes. Writing incident reports and documenting issues that occur on property. Photographing property damage and investigating vandalism or thief concerns. Attending to noise complaints, trespassing and domestic issues. Maintaining fire safety and documenting engineering issues on property for potential repair.
Maintaining high standards concerning guest security, Writing incident reports on accidents, domestic issues, documenting and photographing thief and property damage, reporting to management for quarterly risk assessment. Paroling Beach and common guest areas for suspicious activity or damages and hazards to hotel property.
Museum Gallery Security and Visitor Services Modern Art Museum of Fort Worth - Working and coordinating with security supervisors to protect displayed art works. Closing and securing public museum areas after visiting hours have ended. Relieving security staff for breaks throughout the workday. Acting as a deterrent and reporting anything that compromises the collection ( i.e. vandalism or theft.) to commissioned museum security or law enforcement. Being an active safety and security presence in all publicly patronized areas of the museum, being alert of crime or suspicious activity. Assisting visitor services staff in organizing high attendance events( i.e. weddings, exhibition openings, and private v.i.p. events). Serving Museum visitors by attending to the patrons needs and complaints during the duration of their visit to the museum.
Working with Commissioned security staff to safeguard high value art works. Acting as a deterrent and reporting anything that compromises the collection ( i.e. vandalism or theft.) to museum security or law enforcement. Being an active safety and security presence in all publicly patronized areas of the museum, being alert of crime or suspicious activity. Monitoring Art galleries, garage traffic and loading dock shipments via CCTV. Assisting visitor services staff in organizing high attendance events and private v.i.p. events. Guiding and serving the general public by attending to patrons needs and complaints during the duration of their visit on the museum campus.