Richard Roper
Spanish Fort,AL
Summary
Knowledgeable [Desired Position] with proven track record in driving sales growth and cultivating lasting client relationships. Demonstrated success in leading sales teams to meet and exceed targets, with notable achievements in expanding market share and enhancing customer satisfaction. Utilized strategic planning and effective communication to drive team performance and ensure consistent results.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Insurance Specialist
Protection Unlimited
01.2023 - Current
- Led initiatives to streamline claims processing, increasing efficiency and client resolution times.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Evaluated insurance applications for accuracy and completeness, ensuring compliance with regulatory standards.
- Streamlined workflow processes to improve claims processing time, fostering operational efficiency.
- Streamlined policy management by regularly updating client information and tracking policy changes.
Territory Sales Manager
IGS Energy
12.2020 - 01.2023
- Developed strategic sales plans to increase market penetration and drive revenue growth.
- Analyzed territory performance data to identify opportunities for improvement and optimize sales strategies.
- Trained and mentored junior sales representatives, fostering a high-performing team culture.
- Increased sales revenue by developing and implementing strategic territory plans.
Restaurant Operations Manager
PDK
01.2020 - 01.2021
- Oversaw daily restaurant operations, ensuring adherence to quality standards and customer service excellence.
- Implemented staff training programs, enhancing team performance and operational efficiency.
- Analyzed financial reports, identifying cost-saving opportunities and improving profitability margins.
- Managed inventory control systems, optimizing stock levels to reduce waste and enhance service delivery.
- Developed and enforced policies promoting safety and compliance with health regulations.
- Fostered a positive work environment through effective communication and conflict resolution strategies.
Media Production Specialist
Alpha Media
01.2017 - 08.2018
- Produced high-quality multimedia content for various platforms, enhancing brand visibility and audience engagement.
- Collaborated with cross-functional teams to develop innovative media strategies that aligned with the show's goals.
- Analyzed audience feedback and engagement metrics to refine content strategies, driving continuous improvement in production quality.
Multi-Unit Restaurant Manager
Mellow Mushroom
01.2012 - 01.2017
- Managed daily operations across multiple restaurant locations to ensure consistent service quality.
- Led staff training initiatives, enhancing team performance and operational efficiency.
- Implemented inventory control systems that reduced waste and improved cost management.
- Fostered a positive work environment, promoting teamwork and employee satisfaction across units.
- Monitored financial performance, analyzing data to drive profitability improvements.
- Streamlined food preparation processes, increasing service speed while maintaining quality standards.
Education
Bachelor of Arts - Public Relations
Belhaven University
Jackson, MS05.2018
Hospitality Administration And Management
The University of Alabama
Tuscaloosa, ALSkills
- Client relationship management
- Sales strategy development
- Performance data analysis
- Operational efficiency improvement
- Workflow process streamlining
- Workflow optimization
- Data entry
- Computer operations management
- Time management
- Project management
- Team collaboration
Certification
- Property and Casualty Insurance Producer License - University of Alabama
Languages
English
Native or Bilingual
Timeline
Insurance Specialist
Protection Unlimited
01.2023 - Current
Territory Sales Manager
IGS Energy
12.2020 - 01.2023
Restaurant Operations Manager
PDK
01.2020 - 01.2021
Media Production Specialist
Alpha Media
01.2017 - 08.2018
Multi-Unit Restaurant Manager
Mellow Mushroom
01.2012 - 01.2017
Bachelor of Arts - Public Relations
Belhaven University
Hospitality Administration And Management
The University of Alabama