Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Richard Rose

Kingsport,TN

Summary

Seasoned Truck Driver with a robust history at Sleep Zone Mattress Center, showcasing unparalleled dependability and a strong work ethic. Expert in GPS route planning and customer service, I consistently enhance satisfaction and efficiency. Achieved high customer scores, demonstrating exceptional load security and interpersonal skills, without exceeding a single numerical percentage.

Overview

30
30
years of professional experience

Work History

Truck Driver and Delivering

Sleep Zone Mattress Center
Kingsport, TN
04.2021 - Current
  • Inspected vehicle and maintained gas, oil and water levels.
  • Followed company safety protocols at all times while on the job.
  • Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.
  • Walked, rode bicycles or drove vehicles to reach destinations and deliver messages or materials.
  • Provided customers with detailed information regarding their deliveries.
  • Ensured all items were securely packed and protected during transport.
  • Planned efficient routes to maintain delivery schedules.
  • Collected and distributed records between personnel and outside stakeholders.
  • Notified customers of delays to decrease calls to support.
  • Obtained official signatures and required payments for different types of deliveries.
  • Collected payments from customers upon completion of deliveries.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Loaded and unloaded delivery vehicles with packages.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Loaded vehicles, balanced loads, and secured items against loss or damage during transportation.
  • Kept up-to-date knowledge of local roads and areas.
  • Answered customer questions on courier features of service, keeping customers informed about company and services.
  • Documented items transported, recipient information and problems.
  • Utilized GPS and maps for efficient route planning.
  • Maintained regular communication with management, drivers, and customers regarding delivery times.
  • Prepared documents such as bills of lading, invoices, and manifests prior to departure.
  • Performed routine air and fluid checks and refueling for vehicles.

Driver

Rosebud Trucking
Kingsport, TN
02.1995 - 02.2021
  • Managed fuel consumption and expenses for vehicle operations.
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
  • Secured merchandise, avoiding damage during transportation.
  • Delivered goods and services to customers on time and in excellent condition.
  • Assisted in loading and unloading vehicles to ensure safe transport of goods.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Loaded and unloaded merchandise efficiently to meet demanding route targets.
  • Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
  • Enhanced customer satisfaction by providing courteous and professional service.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Checked loads to ensure that cargo was secure and distributed evenly.
  • Ensured vehicle cleanliness and performed regular maintenance checks.
  • Checked vehicle after shift for damage.
  • Logged deliveries, drop-off times and special conditions in company system.
  • Coordinated with warehouse staff for efficient cargo loading and unloading.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Adhered to company policies and procedures related to safety and security standards.
  • Achieved consistently high customer scores due to exceptional service.
  • Utilized GPS navigation systems to plan efficient routes for deliveries.
  • Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
  • Completed necessary paperwork and documentation for deliveries.
  • Drove trucks to and from job sites to deliver supplies.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Determined most expedient trip by mapping out driving routes ahead of time.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Performed pre-trip inspection checks and reported problems to supervisor.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Performed minor vehicle maintenance tasks to prevent disruptions.
  • Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
  • Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
  • Assisted with loading and unloading freight when necessary.
  • Reported any incidents involving the truck or its cargo to management immediately.
  • Participated in training sessions regarding safe driving practices and defensive driving techniques.
  • Saved fuel by leveraging GPS to identify faster routes.

Education

Bachelor of Arts - Biblical Studies

Ambassador Baptist College
Latimore, NC
05-1993

Skills

  • Commercial driving
  • Load security
  • Transportation safety
  • Dependable and reliable
  • Adherence to regulations
  • Physical stamina and strength
  • Long-haul driving
  • Strong work ethic
  • GPS and route planning
  • DOT compliance
  • Heavy haul expert
  • Route planning expertise
  • Defensive driving techniques
  • Inclement weather driving
  • Vehicle maintenance
  • Loading and unloading
  • Traffic law knowledge
  • Customer-oriented
  • Time management
  • Emergency response readiness
  • Class A commercial Driver's license
  • Route logs
  • Route planning
  • Regulatory compliance
  • Logbook management
  • Emergency response
  • Customer service
  • Safe driving practices
  • Adaptability and resilience
  • Heavy lifting
  • Schedule management
  • Equipment maintenance
  • Load securing proficiency
  • Cargo handling
  • Route management
  • Safe driving
  • Air brake certification
  • Verbal and written communication
  • Materials transport
  • Vehicle inspections
  • Multi-stop routing
  • Self-motivation and discipline
  • Planning
  • Trip planning

References

References available upon request.

Timeline

Truck Driver and Delivering

Sleep Zone Mattress Center
04.2021 - Current

Driver

Rosebud Trucking
02.1995 - 02.2021

Bachelor of Arts - Biblical Studies

Ambassador Baptist College

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Richard Rose