Richard Ross

Snow Cone Maker

6h Sno On The Go

05.2022 - 04.2023

Observed health code regulations and internal policies for cleaning and sanitizing.
Developed and implemented new flavor ideas to add variety to product offering.
Prepared salads, soups and sandwiches for customers.
Assisted in inventory management, accurately tracking supplies and placing orders as needed to prevent shortages.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Consistently met or exceeded sales goals through exceptional product presentation, upselling techniques, and engaging customer interactions.
Replenished serving stations with fresh food and cleaned up spills.
Maintained menu knowledge to provide recommendations and answers to customer questions.
Contributed to the overall success of the business by providing suggestions for menu updates, equipment improvements, and team-building activities.
Filled out daily shift log to record amount of food prepared, used and leftover.
Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Increased daily sales by consistently delivering high-quality snow cones and maintaining an inviting environment.
Processed sales transactions for cash, debit, and credit purchases.
Effectively managed multiple customers simultaneously during peak hours while maintaining superior levels of efficiency.
Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Completed milkshakes and ice cream desserts for customers.
Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
Greeted incoming customers and provided reliable, friendly customer service.
Implemented cost-saving measures by reducing waste during snow cone production without compromising quality standards.
Provided excellent customer service by addressing inquiries about ingredients or allergy concerns promptly and knowledgeably.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Participated in local events or festivals as a vendor to increase brand exposure and attract new clientele.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Kept kitchen, counter and dining areas cleaned and sanitized.
Skilled at working independently and collaboratively in a team environment.
Adaptable and proficient in learning new concepts quickly and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Passionate about learning and committed to continual improvement.
Demonstrated strong organizational and time management skills while managing multiple projects.