Highly motivated and energetic PMP certified PMO project manager with over 15 years of IT experience. PMO experience managing multiple projects for web apps, data communications, telecommunications, healthcare, health imaging and hardware development. Used Waterfall and Agile methodologies in the governance of scope and budget for domestic and global projects. Extremely well organized and have outstanding written and oral communication skills for technical and business audiences. Managed teams comprised of offshore and onsite team members. Retail experience with car sales and home furnishings.
Work History
Senior Project manager - $5M project
10 Years 7 Months
Administration for Children’s Services | 11.2015 - Current
As a Technology Project Manager for Child Welfare Programs within the Office of Information Technology (OIT) I championed application and financial management projects in a hybrid Agile/Waterfall project lifecycle environment. I established business and technical specifications, oversaw the creation of architecture designs, and worked to develop logical and physical data models and any supporting data staging and integration layers. Responsible for managing projects through the entire development, implementation and maintenance process.
Senior Project Manager – $26M project
3 Months
NYC Transit | 12.2014 - 03.2015
I spearheaded the waterfall design of the Citrix Thin client product launch. This required maintaining the project plan for upgrading 7800 out of 13,000 users with thin clients to an IBM Cloud solution, migrating users located in offices, subway stations, bus depots and maintenance shops throughout New York and providing application support and data remediation for thick and thin client solutions. Maintained the budget, project plan and project documentation in Sharepoint and produced weekly status reports to management. Coordinated all PMO/PPM activities. Created and presented PowerPoint presentations. Scheduled and facilitated all project meetings. All projects managed through Clarity PPM tool.
Senior Project Manager – $5M project
6 Months
Sandata Technologies | 06.2014 - 12.2014
Championed application development in an Agile environment for new product launches and data remediation in the Financial and Payer accounts for Medicaid electronic visit verifications. Determined budget and scope and developed project plans for requirements for billing and reports required by new and existing Payer accounts. Planned, implemented and supported new Payer accounts in multiple states across the US. The project plan and project documentation was maintained in Sharepoint. I produced weekly status reports to management. Maintained the project plan and project documentation in Sharepoint. Coordinated all PMO/PPM activities. Created and presented PowerPoint presentations. Scheduled and facilitated all project meetings. All projects managed through Clarity PPM tool.
Senior Project Manager – $3M project
1 Year 1 Month
Emblem Health | 05.2013 - 06.2014
Working in the PMO I accomplished software development and data remediation for Financial Risk Assessment Process System by managing SQL DBAs and ETL developers for entire project development and saving the company $8M. Provided portfolio management, project plan and project schedule in a waterfall environment for PMO in MS Project. I maintained project documentation in Sharepoint and produced weekly status reports to management. Coordinated all PMO/PPM activities. Created and presented PowerPoint presentations. Scheduled and facilitated all project meetings. All projects managed through Clarity PPM tool.
Senior Project Manager – $5M project
4 Months
New York Life Insurance Co. | 12.2012 - 04.2013
Launched application and infrastructure projects in PMO portfolio management for the Financial Technology department using Agile methodology. Projects consisted of data remediation and IBM Cloud transformation of all customer account and insurance data (over 200M items) for more improved access by internal departments. Data was organized into manageable tables eliminating the need for creating complicated scripts for data access. I accomplished a cost saving initiative involving the conversion of Verisign SSL certificates to New York Life internal certificates for over 700 applications. All projects managed through Clarity PPM tool. Maintained the project plan and project documentation in Sharepoint and produced weekly status reports to management. Coordinated all PMO/PPM activities. Created and presented PowerPoint presentations. Scheduled and facilitated all project meetings.
Senior Project Manager – $251M Smart Grid Investment Grant Program
8 Months
Con Edison | 02.2012 - 10.2012
As a PMO program manager of eight projects responsible for Dynamic Modeling and Simulation, Distribution Automation and Energy Efficiency, new overhead and underground switches, supervisory communications and control access and new smart meter technologies. Developed and maintained waterfall project schedules for portfolio management using MS Project for the PMO and managed all project financials using Clarity reporting monthly information to the Department of Energy on Earned Value Management, risk management, resource management, SPI, CPI, actual costs, and projected budgets. All projects managed through Clarity PPM tool. Maintained the project plan and project documentation in Sharepoint and produced weekly status reports to management. Coordinated all PMO/PPM activities. Created and presented PowerPoint presentations. Scheduled and facilitated all project meetings.
Senior Project Manager – IT Department / QA Manager
7 Months
NYC Health and Hospitals Corporation | 07.2011 - 02.2012
I completed several digital development projects totaling $5M including emergency department real-time reporting, a web-based physician referral application, patient registries, including the World Trade Center registry, and patient medical decision support applications. Developed requirements from wireframes, user stories and workflows gathered from medical stakeholders. Kept PMO stakeholders up to date on project information using Clarity PPM. Developed project plans, managed the QA activities, ran meetings, issued minutes, and sent status reports utilizing the full SDLC in waterfall methodology.
Senior Project Manager – $10M project
9 Months
ThruPoint, Inc. | 10.2010 - 07.2011
Team player and project manager for the Morgan Stanley Avaya VoIP and Verizon data network upgrade. Managed WAN and LAN waterfall installations for over 600 voice and data sites in the USA. Verified data integrity of new and existing database enhancements for voice and data com and directed implementation engineers and site technicians on the install and cutover of new Avaya VoIP and Verizon data equipment for the Morgan Stanley-Smith Barney network.
Senior Project Manager – Corporate PMO
2 Months
RCG Information Technology | 06.2010 - 08.2010
Member of corporate PMO for the American College Board Advanced Placement tests program content management. Accomplished the initiative to bring all AP projects under the umbrella of Enterprise Project Management using MS Project Server and completed the repackaging project for cost saving packaging of print test media for all 32 Advanced Placement tests for domestic and international students.
Senior Project Manager
4 Months
Vonage America | 02.2010 - 06.2010
I was involved in the online marketing media group managing new product launches for digital, smart phone and television ad campaigns. I collaborated during the requirements phase formulating design specification documents which included site maps, wire frames, user scenario flows and enhanced billing applications. Engaged legal department on all new web, smart phone and television ad campaigns. Interacted with outside vendor on translation for Vonage foreign site and managed outside creative agencies for digital, smart phone and television content changes. Also acquired video producers for new digital content and training videos.
Project Manager – IT PMO Organization
6 Months
Institute of International Education | 06.2009 - 12.2009
I mentored junior PMs on the development of automated process improvement applications for domestic and international service launches of the educational grant program. Initiatives resulted in significant cost savings for managing the application process. Managed budgets and initiated cost analysis.
Project Manager – LAN/WAN Networking Optimization Program
7 Months
AT&T | 09.2008 - 04.2009
I managed multiple waterfall projects using PRISM from inception to closeout in AT&T IT/UP process creating all documentation per IT/UP process and MS Excel and PowerPoint. Designed new applications in VoIP, IP networking, VPN and Broadband Wireless applications resulting in major maintenance cost savings and provided new development of more effective digital channel applications
Project Manager
1 Year
Raritan, Inc. | 08.2007 - 08.2008
Championed the Command Center Secure Gateway product that was IP network and LAN/WAN based. Developed project scope, gap analysis and work breakdown structure for management of multiple integration projects totaling $12M for financial customers. Responsible for a team consisting of 20 remote members including .NET, Java/J2EE and HTML architects, developers and testers located in Somerset, NJ and outside vendors in Sophia, Bulgaria.
Project Manager – Motorola
5 Months
Pinnacle Telecom Group | 03.2007 - 08.2007
Responsible for tracking and scheduling the integration and site construction of a new service launch communications system totaling $30M for the New York City Department of Information Technology and Telecommunications. The system was deployed in 31 sites citywide allowing for seamless emergency communications between all key New York City department stakeholders.
Project Manager
2 Months
Caso, Inc. | 01.2007 - 03.2007
IT Project Manager for an electronic documentation company.
New and Uses Cars Sales Associate
1 Year
Toyota | 01.2006 - 01.2007
Performed sales duties for new and used vehicles. Participated in inventory and training initiatives.
Furniture Sales Associate
1 Year
Bob’s Discount Furniture | 01.2005 - 01.2006
Performed new furniture sales. Participated in inventory and training initiatives.
Project Manager – New York City Department of Health and Mental Hygiene
4 Months
TSR Consulting | 04.2005 - 08.2005
Utilized Agile iteration, SDLC development activities, and MS Project
Planned and tracked digital software .COM, .NET, Java and HTML application changes, test activities, and scheduled phased releases for cross-functional teams from 5 to 10 members
Created RFP and negotiated contract for Lockheed Martin’s Intranet Quorum correspondence tracking system with an initial cost of $250k with maintenance at $19k per annum
Developed requirements for the following Department of Health internet multimedia based applications:
Contact Mailing list - sent health bulletins and notices as bulk email and or postal mail to NYC residents
Order Management System - tracked all incoming paper and email correspondence from city constituents and assigned to appropriate staff for response
Online Food Safety Course - first digital based course that accepted epayment. Skipjack epayment function incorporated into online payment for course.
Online Dog License Registration - allowed online epayment for dog licenses. Skipjack epayment function incorporated into online payment for license.
Project Manager – Sony Electronics
4 Months
Remedy Staffing | 11.2004 - 03.2005
Championed Digital Asset Management projects for all Sony Electronic products.
Project Manager – Integrated Software Tools
3 Years
Kodak Health Imaging | 05.2001 - 05.2004
Identified and managed the integration of multi-site software development tools for product requirements, modeling, software configuration management, defect tracking, and project management. Such tools included Telelogic DOORS for requirements management, IBM Rational Rose for software modeling, ClearCase for change management and ClearQuest for defect tracking.
Education
Master of Science - Computer Science
Polytechnic University of New York | Brooklyn, NY | 01-1983
Bachelor of Science - Electrical Engineering
Polytechnic University of New York | Brooklyn, NY | 01-1977
Skills
Experience as a PMO project manager on finance
healthcare
data and telecom projects with as many as fifteen direct reports
PMP from PMI
ITIL v3 Foundations
SDLC
SEI CMMi
ISO 9000
EVM
MS Project
Clarity PPM tool
Team Foundation Server(TFS)
ALM
MS Office
Word
PowerPoint
Excel
Lotus Notes
Portfolio Management
SharePoint
Citrix Thin Client
Agile
Waterfall
Change Management
C
C++
Java
Perl ASP
.NET
Oracle
SQL
ETL
SAP
IBM Cloud
Instructed online Math and Project Management courses for the University of Phoenix and have experience teaching SAT math one-on-one to students at Huntington Learning Centers
Timeline
Senior Project manager - $5M project
Administration for Children’s Services
11.2015 - CurrentRead More
Senior Project Manager – $26M project
NYC Transit
12.2014 - 03.2015Read More
Senior Project Manager – $5M project
Sandata Technologies
06.2014 - 12.2014Read More
Senior Project Manager – $3M project
Emblem Health
05.2013 - 06.2014Read More
Senior Project Manager – $5M project
New York Life Insurance Co.
12.2012 - 04.2013Read More
Senior Project Manager – $251M Smart Grid Investment Grant Program
Con Edison
02.2012 - 10.2012Read More
Senior Project Manager – IT Department / QA Manager
NYC Health and Hospitals Corporation
07.2011 - 02.2012Read More
Senior Project Manager – $10M project
ThruPoint, Inc.
10.2010 - 07.2011Read More
Senior Project Manager – Corporate PMO
RCG Information Technology
06.2010 - 08.2010Read More
Senior Project Manager
Vonage America
02.2010 - 06.2010Read More
Project Manager – IT PMO Organization
Institute of International Education
06.2009 - 12.2009Read More
Project Manager – LAN/WAN Networking Optimization Program
AT&T
09.2008 - 04.2009Read More
Project Manager
Raritan, Inc.
08.2007 - 08.2008Read More
Project Manager – Motorola
Pinnacle Telecom Group
03.2007 - 08.2007Read More
Project Manager
Caso, Inc.
01.2007 - 03.2007Read More
New and Uses Cars Sales Associate
Toyota
01.2006 - 01.2007Read More
Project Manager – New York City Department of Health and Mental Hygiene