RICHARD A RUGGIERO JR

Automobile Salesperson

FIRST CHRYSLER JEEP DODGE RAM

10.2024 - Current

Handled trade-ins professionally while maximizing dealership profit margins as well as meeting customer expectations.
Participated actively in local automotive events to build brand awareness while also identifying prospective clientele.
Achieved consistent sales growth by analyzing market trends and adapting strategies accordingly.
Demonstrated in-depth knowledge of financing options to assist clients in obtaining appropriate loans.
Negotiated favorable deals for both parties involved, promoting repeat business opportunities in the future.
Proactively sought referrals from satisfied clients, significantly expanding dealership''s reach within the community.
Conducted comprehensive follow-ups with potential buyers, leading to increased conversion rates.
Expanded client base through effective networking and promotional events, driving business growth.
Improved dealership reputation by maintaining a professional demeanor and high ethical standards throughout all transactions.
Coordinated with service departments to address client concerns or issues post-purchase efficiently, fostering loyalty among customers.
Boosted customer satisfaction by providing exceptional service and addressing their needs promptly.
Increased monthly sales targets by developing rapport with clients and showcasing vehicle features.
Assisted customers in making informed decisions by offering detailed information on various automobile models.
Streamlined the vehicle purchasing process for clients, ensuring timely delivery and paperwork completion.
Continuously updated product knowledge through industry research and training sessions, ensuring accurate guidance for customers.
Developed long-lasting relationships with clients through excellent communication skills and personalized assistance.
Enhanced overall customer experience by offering tailored solutions based on individual preferences and budgets.
Collaborated with colleagues to create a positive work environment, enhancing team performance.
Maintained a clean and attractive showroom appearance which aided in creating an inviting atmosphere for potential buyers.
Organized test drives for interested clients, resulting in higher chances of closing sales deals.
Answered telephone and email inquiries from potential customers.
Negotiated purchase prices and explained sales, warranty, and optional products.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Responded to customer enquiries via telephone and email.
Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Prepared purchased vehicles and completed final delivery checks.
Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Met customers on lot and in showroom to discuss available vehicles and options.
Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Completed registration paperwork and sales documentation.
Developed successful sales strategies to maximize customer satisfaction and profit.
Performed cash, card, and check transactions to complete customer purchases.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Built customer loyalty and retention by delivering excellent shopping experiences.
Provided exceptional services and pleasant shopping experiences to retail customers.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Created inviting environment for customers by maintaining store organization and cleanliness.
Developed strong rapport with customers and created positive impression of business.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Used in-store system to locate inventory and place special orders for customers.
Prioritized helping customers over completing other routine tasks in store.
Recommended complementary purchases to customers, increasing revenue.
Monitored customers for signs of security concerns and escalated issues to management.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Summary

Overview

Work History

Automobile Salesperson

Education

High School Diploma -

Skills

Timeline

Automobile Salesperson

High School Diploma -

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