Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Richard Ruiz

Union,NJ

Summary

Results-driven retail manager with 19 years of experience maximizing profits for small and large scale business through innovative leadership, providing superior customer service, and identification of new business opportunities. Recognized as an effective leader with excellent interpersonal and communication abilities. Work well in diverse team settings, handling multiple tasks to meet import deadlines.

Overview

22
22
years of professional experience

Work History

Store Manager of Operations

Starbucks
New York, NY
08.2021 - Current
  • Drives the implementation of the company programs by developing actions plans and directly motivation and instructing the store team to implement them to meet operational and organizational objectives.
  • Actively manages store staff by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve team members performance.
  • Constantly review store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals.

Field Inspector

Associated Appraisal Group Inc.
Glen Rock, NJ
09.2019 - 03.2020
  • Collect data to assess current market value for property tax
  • Highlighted any propery updates with descriptions and photographs in detailed inspection reports.
  • Take precise measurements using company issued instruments and gauges.

Real Estate Agent/ Real Estate Investor

Keller Williams / Flip the Dream 23, LLC
Fort Lee, NJ
09.2017 - 03.2020
  • Identified valuable leads through several key methods, including social media, networking events and targeted marketing.
  • Proactively identified and solved complex problems impacting renovations projects and holding contractors accountable.
  • Discussed ideas and strategies to improve operational efficiency, adding value and aiding projects for continuous improvement.

Store Manager of Operations

Duane Reade By Walgreens
New York, NY
03.2002 - 09.2017
  • Assumed position of store projects and assistant manager before promoted to store manager in variety of locations, became a top tier store manager in the company
  • Reorganized sales floor, changing product layout to optimize customer flow and improve visibility thinking outside the box.
  • Strengthened work flow productivity by hiring, managing and developing all staff members within the store. Emerged as a leader within the district by training fellow managers in other stores, enriched work cultural / community
  • Boosted sales by 25% by cultivating customer rapport and delivering superior customer service.

Education

Real Estate

School of Real Estate Studies
Teaneck, NJ
05-2018

High School Diploma -

John F Kennedy High School
The Bronx, NY
08-1999

Skills

  • Understand the importance of inventory management
  • Analytical problem-solving abilities
  • Excellent communication abilities and follow up
  • Identifies new bussines opportunities, attention to detail
  • Innovative / Creative, always optimize resources
  • Cultivates an inspirational environment

Accomplishments

  • 09/2009 "Service Hero Award" (Providing exceptional customer service)
  • 09/2010 "Team Work Award" (Embracing one box ownership with the Pharmacy Dept)

Timeline

Store Manager of Operations

Starbucks
08.2021 - Current

Field Inspector

Associated Appraisal Group Inc.
09.2019 - 03.2020

Real Estate Agent/ Real Estate Investor

Keller Williams / Flip the Dream 23, LLC
09.2017 - 03.2020

Store Manager of Operations

Duane Reade By Walgreens
03.2002 - 09.2017

Real Estate

School of Real Estate Studies

High School Diploma -

John F Kennedy High School

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Richard Ruiz