Summary
Overview
Work History
Education
Skills
Timeline
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Richard Rusignuolo

Belleville,NJ

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

2
2
years of professional experience

Work History

Sales Associate

Nordstrom
Short Hills, NJ
11.2023 - 01.2024
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Developed trusting relationships with customers by making personal connections.
  • Adhered to company initiatives and achieved established goals.
  • Described merchandise and explained use, operation and care.
  • Collected payments and provided accurate change.
  • Computed purchases and received and processed cash or credit payment.
  • Greeted customers and provided exceptional customer service.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Prepared merchandise for purchase or rental.
  • Greeted customers to determine wants or needs.
  • Maintained up-to-date knowledge of store merchandise and policies.

Sales Associate

Bucco Couture
Nutley, NJ
11.2022 - 11.2023
  • Organized stockroom shelves according to size, color or style.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Developed trusting relationships with customers by making personal connections.
  • Described merchandise and explained use, operation and care.
  • Collected payments and provided accurate change.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Maintained records related to sales for store management.
  • Computed purchases and received and processed cash or credit payment.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Greeted customers and provided exceptional customer service.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Processed transactions using a point-of-sale system.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Prepared merchandise for purchase or rental.
  • Greeted customers to determine wants or needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Provided accurate information about products, prices and services.
  • Assessed customer needs to provide assistance and information on product features.
  • Recommended, selected and located merchandise based on customer desires.
  • Answered store and merchandise questions and led customers to wanted items.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Placed special orders or called other stores to find desired items.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Sales Associate

Mens Warehouse
Totowa, NJ
09.2021 - 11.2022
  • Worked with fellow sales team members to achieve group targets.
  • Organized stockroom shelves according to size, color or style.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Developed trusting relationships with customers by making personal connections.
  • Adhered to company initiatives and achieved established goals.
  • Described merchandise and explained use, operation and care.
  • Collected payments and provided accurate change.
  • Computed purchases and received and processed cash or credit payment.
  • Greeted customers and provided exceptional customer service.
  • Processed transactions using a point-of-sale system.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Greeted customers to determine wants or needs.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Provided accurate information about products, prices and services.

Education

High School Diploma -

Bellville High School
Belleville, NJ
06-2007

Skills

  • Inventory Control
  • Client Account Management
  • Promotional Support
  • Payment Processing
  • Customer Needs Assessment
  • Product Sales
  • Order Processing
  • Cash Register Operation
  • Sales Expertise
  • Professional Demeanor
  • Merchandising Understanding
  • Exceptional Customer Service

Timeline

Sales Associate

Nordstrom
11.2023 - 01.2024

Sales Associate

Bucco Couture
11.2022 - 11.2023

Sales Associate

Mens Warehouse
09.2021 - 11.2022

High School Diploma -

Bellville High School

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Richard Rusignuolo