Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
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Richard Ruvalcava

Montebello,CA

Summary

I am a motivated ambitious leader with 5 years of experience working in sales and face to face interactions with customers. Able to identify issues, resolve problems, capitalize on opportunities and ensure that a high standard of quality and service is executed. Seeking a position with an established organization that offers the opportunity for advancement while utilizing my experience in customer service.

Overview

7
7
years of professional experience

Work History

Line cook

Pollys Pies
02.2023 - Current
  • My responsibilities as line cook included ; food preparation, safety with knife and food handling, paying high attention to detail in presentation and cleanliness
  • Expertise in seasoning, garnishing, and creative displays, while working at a high volume, fast-paced work ethic
  • Having the ability to stay calm in high stress situations, and handling them efficiently with care
  • And being a great team player, and motivating my team to strive for success.

Lead cook

Steven Steakhouse
06.2019 - 02.2023
  • My main objective was to prepare ingredients including; cutting meat, chopping/peeling, wait time and increase kitchen efficiency vegetables
  • Maintain a clean and safe work area, including handling utensils, equipment and dishes
  • Follow recipes, including measuring, weighing and mixing ingredients Manage time effectively when preparing and cooking food orders to minimize customer wait time
  • Ensure that ingredients and final products are always fresh, and lastly held responsibility to occasionally serve food.

Cashier/ Sales

Albertsons
01.2018 - 04.2019
  • My responsibilities as a team member included; greeting customers, verbal ability to communicate fluently and coherently, organization skills, multi-tasking, hands-on experience in cashier duties, ringing up purchases, processing refunds, while possessing exceptional people skills with a friendly attitude.

Front desk/ Host

Hometown Buffet
02.2017 - 12.2017
  • As a lead host I was in charge of managing the host team and making sure they were providing guests with a warm greeting as they entered the restaurant, and offering recommendations for complementary products
  • Responsible for communicating with host and bussers by directing them on proper seating
  • Preparing restaurant tables with special attention to sanitation and order in a safe manner
  • As a lead I was also in charge of attending to customers, handling complaints, or fixing issues with bills and accepting payments with a positive attitude
  • I was able to multitask while still providing a positive and pleasant experience to the customer managing to build relationships with customers to encourage repeat business.

Education

High School Diploma -

Vail High School
Montebello, CA

Skills

  • Bilingual (Spanish)
  • Retail Sales
  • Adaptability
  • MS Windows 10, 8, 7, Vista, XP
  • Problem Solving
  • Counter Sales
  • Opening/Closing Auth
  • Mac iOS
  • Multi-tasking
  • Articulate
  • Attentive learner
  • Microsoft Office 365, 2016, 2013 & 2011
  • Attention to detail
  • Customer Service
  • Time Management
  • Word, Excel
  • Advertisement
  • Compliance & Operations
  • Communication
  • Cash Accountability
  • Resourceful
  • Crew Supervision
  • 50-60 WPM / 10-Key
  • Organizational skills

Personal Information

Title: Customer service / sales representative

References

Available Upon Request

Timeline

Line cook

Pollys Pies
02.2023 - Current

Lead cook

Steven Steakhouse
06.2019 - 02.2023

Cashier/ Sales

Albertsons
01.2018 - 04.2019

Front desk/ Host

Hometown Buffet
02.2017 - 12.2017

High School Diploma -

Vail High School

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Richard Ruvalcava