Summary
Overview
Work History
Education
Skills
Timeline
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Richard Sanchez

Cypress,CA

Summary

Results-driven professional with a diverse background in retail operations, sales, merchandising, and warehouse management. Skilled in completing resets for grocery and retail businesses, utilizing scanners, equipment, and tools to track, move, and shelve merchandise efficiently. Experienced in inventory management, employee training, customer service, and fostering positive relationships with clients and team members. Demonstrated leadership as a Walmart Assistant Manager, overseeing teams to achieve organizational goals through effective communication, training, and strategic planning. Proficient in data entry, POS systems, and maintaining high standards of organizational and operational efficiency. Strong work ethic, excellent verbal and written communication skills, and a customer-focused approach.

Overview

11
11
years of professional experience

Work History

Walmart Assistant Manager/Team Lead

Walmart
01.2021 - 04.2024
  • Ensured efficient and effective task completion by leading team to achieve organizational goals.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained clean, safe, and organized store environment to enhance customer experience.
  • Developed strong working relationships with staff, fostering positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Developed strategy to increase sales and drive profits.

Lead Merchandiser

Davis Merchandising Group
08.2013 - 04.2020
  • Supervised team of up to 9 merchandising employees and ensured adherence to company standards.
  • Maximized profits by analyzing sales data and adjusting pricing strategies accordingly.
  • Implemented planogram updates in compliance with company guidelines, ensuring accurate representation of current product offerings within retail space.
  • Reduced out-of-stock incidents through diligent monitoring of inventory levels and timely reordering of products.
  • Maintained strong relationships with store personnel, fostering collaboration in support of shared goals for success in merchandising efforts.
  • Assessed store layouts to identify opportunities for improved traffic flow and increased sales potential.
  • Optimized stock rotation practices, minimizing waste due to expired or damaged goods while maintaining high levels of product availability.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Improved store aesthetics through innovative merchandising techniques and strategic product placement.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Developed merchandising strategy to efficiently move overstock.
  • Built fixtures according to plan to effectively display new store merchandise.
  • Earned recognition from store management for consistently meeting or exceeding expectations in both speed and quality of work.
  • Traveled to assigned location using personal vehicle, showed up time, and worked efficiently to complete jobs.
  • Increased efficiency in reset process by training new team members on best practices and procedures.

Warehouse Worker

Baron Hr
02.2018 - 03.2019
    • Handled warehouse materials weighing up to 50 pounds and maintained accurate stock records.
    • Loaded, unloaded, and moved material to and from storage and production areas.
    • Checked packages and merchandise for damage and notified vendors.
    • Cleaned and maintained warehouse in compliance with OSHA safety standards.
    • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
    • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
    • Completed cycle counts and monthly inventory.
    • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
    • Drove forklifts, pallet jacks and other equipment to move materials.

Merchandiser/Sales/Driver

McKee Foods Corporation/Davis Merchandising Group
10.2016 - 06.2017
  • Designed and delivered displays for 30 stores, maintaining relationships with clients.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Contributed to safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
  • Collaborated with store managers to devise store layouts and establish aesthetic appeal.
  • Utilized paper, fabric and props to create displays.

Education

High School Diploma -

Highland High School
Palmdale, CA
06.2008

Skills

  • Retail merchandising
  • Data entry
  • Inventory Management
  • Training and development
  • Customer service
  • POS systems knowledge
  • Technical aptitude
  • Goal-oriented mindset
  • Problem-solving abilities
  • Strong work ethic
  • Excellent verbal and written communication skills
  • Computer proficiency
  • Leadership skills
  • Organizational skills
  • Team motivation

Timeline

Walmart Assistant Manager/Team Lead

Walmart
01.2021 - 04.2024

Warehouse Worker

Baron Hr
02.2018 - 03.2019

Merchandiser/Sales/Driver

McKee Foods Corporation/Davis Merchandising Group
10.2016 - 06.2017

Lead Merchandiser

Davis Merchandising Group
08.2013 - 04.2020

High School Diploma -

Highland High School

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Richard Sanchez