Summary
Overview
Work History
Education
Skills
Timeline
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Richard Saures

The Woodlands,TX

Summary

Driven by a commitment to excellence, I leveraged merchandising techniques and customer service skills at Walmart to enhance store appearance and customer loyalty. Skilled in workplace safety and food safety standards, I significantly contributed to reducing shrinkage and improving the shopping environment, showcasing my ability to meet and exceed employer expectations. Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.

Overview

10
10
years of professional experience

Work History

Produce Stocker

Walmart
01.2016 - 04.2016
  • Minimized shrinkage through diligent monitoring of expiration dates and timely removal of spoiled products from shelves.
  • Enhanced customer loyalty by addressing concerns promptly and professionally, offering solutions that met their needs while adhering to company guidelines.
  • Maintained safety standards by cleaning spills promptly and disposing of damaged goods properly.
  • Contributed to company goals by participating in inventory audits, ensuring accuracy in stock numbers.
  • Enhanced store appearance by maintaining a clean and well-stocked produce area.
  • Boosted sales through attractive displays showcasing fresh fruits and vegetables.
  • Supported team members in completing tasks, fostering a collaborative work environment.
  • Increased efficiency by organizing storage spaces for easy access to incoming shipments.

Stocker

Academy Sports And Outdoors
04.2014 - 11.2014
  • Processed and packaged stock items for customer purchases.
  • Maintained effective team member communication.
  • Answered customer questions and provided detailed product information.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.

Supervisor

Chelsea Food Service
08.2006 - 10.2013
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Coordinated schedules of multiple shifts to maximize coverage while minimizing labor costs during slow periods or seasonal fluctuations in business volume.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Tracked food production levels, meal counts, and supply costs.
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks

Education

High School Diploma -

Saipan Southern High School
Saipan, MP
05.2001 -

Skills

  • Product display

  • Cleanliness Maintenance

  • Workplace Safety

  • Stock Rotation

  • Food Safety Standards

  • Pallet Jack Operation

  • Product pricing

  • Lifting Techniques

  • Friendly and Personable

  • Customer Assistance

  • Merchandising Techniques

  • Customer Service

  • Loading and unloading

    • Timeline

    Produce Stocker

    Walmart
    01.2016 - 04.2016

    Stocker

    Academy Sports And Outdoors
    04.2014 - 11.2014

    Supervisor

    Chelsea Food Service
    08.2006 - 10.2013

    High School Diploma -

    Saipan Southern High School
    05.2001 -

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