Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Richard Schmidt

Mishawaka,IN

Summary

Dedicated professional with a solid background in customer relationship management and effective communication. Experienced in building strong client relationships and addressing customer needs, contributing to increased satisfaction and repeat business.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Safety Specialist

Hoosier Crane
Elkhart, Indiana
06.2024 - Current
  • Conducted safety inspections and identified potential hazards in the workplace.
  • Maintained safety records and documentation for compliance purposes.
  • Collaborated with team members to promote a culture of safety awareness.
  • Monitored employee work areas for unsafe conditions or practices and took appropriate corrective action when necessary.
  • Developed and implemented safety procedures to ensure compliance with OSHA regulations.
  • Conducted safety inspections of workplace, identified hazards and provided corrective action recommendations.
  • Conducted regular audits of facility operations to assess adherence to established safety protocols.

Parts Specialist

Hoosier Crane
Elkhart, Indiana
10.2020 - 06.2024
  • Managed inventory levels to ensure availability of essential parts.
  • Processed orders accurately using the company's inventory management system.
  • Organized and labeled parts to ensure easy identification and retrieval.
  • Monitored stock levels of all products in the storeroom to ensure adequate supply at all times.

Outside Sales Representative

Hoosier Crane
Elkhart, Indiana
06.2011 - 10.2020
  • Developed relationships with clients to understand their needs and preferences.
  • Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
  • Responded promptly to customer inquiries via phone or email.
  • Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
  • Maintained knowledge of current product offerings and pricing structures.
  • Organized sale calls with customers.
  • Generated sales by prospecting, negotiating contracts and closing.
  • Calculated production, delivery, and installation costs to provide customers with accurate quotes.
  • Developed and maintained relationships with clients to ensure repeat business.
  • Developed relationships with clients to understand their equipment needs.
  • Conducted product demonstrations to showcase crane solutions and features.

Master Brewer

Mishawaka Brewing Company
Mishawaka, Indiana
08.1992 - 06.2011
  • Brewed various beer styles using traditional and innovative techniques.
  • Monitored fermentation processes to ensure quality and consistency.
  • Maintained brewing equipment for optimal performance and hygiene.
  • Collaborated with staff to create seasonal beer offerings and recipes.
  • Educated customers about beer varieties and brewing methods during tastings.
  • Managed inventory of hops, malt, yeast and other ingredients used in the brewing process.
  • Organized tastings with customers or distributors to obtain feedback on current products or test potential new offerings.
  • Created recipes for new beers by adjusting grain bills, hop varieties and mash temperatures according to desired flavor profiles.

Education

General Studies

St. Joseph's Rensselaer
Rensselaer, IN

General Studies

Ball State University
Muncie, IN

Skills

  • Customer relationship management
  • Effective communication
  • Relationship building
  • Multitasking
  • Client account management
  • Approachable
  • Closing sales
  • Relationship cultivation
  • Customer service

Certification

  • OSHA Regulations 30 hour training
  • OSHA Regulations 10 hour training
  • Forklift Operation

Timeline

Safety Specialist

Hoosier Crane
06.2024 - Current

Parts Specialist

Hoosier Crane
10.2020 - 06.2024

Outside Sales Representative

Hoosier Crane
06.2011 - 10.2020

Master Brewer

Mishawaka Brewing Company
08.1992 - 06.2011

General Studies

St. Joseph's Rensselaer

General Studies

Ball State University

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