Richard Schreck

Work History

United States Naval Service

11.2021 - 07.2023

Expertly managed 13 clinical providers and a total of 7 civilian and 64 military medical personnel.
Enforced, developed and updated policies adherence with HIPAA regulations and other relevant laws and regulations to maintain The Joint Commission compliance.
Streamlined and implemented a new Genesis Electronic Medical Record system. Increased number of patients by 30% and decreased wait times by 65% to create efficient flow of patients from check-in to check-out.
Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
Conducted frequent clinic walk-throughs to maintain safe work environment.
Budgeted for resources to control expenditure and maximize profits.
Attended regular meetings with hospital administrators to discuss clinic operations and policies.
Analyzed and reported patient data to identify areas of improvement and facilitate decision-making.

United States Naval Service

11.2021 - 07.2023

Authored the Emergency Response and SOP for the Health Clinic accepted by Beaufort County EM, Federal EM and South Carolina Emergency Response.
Built and strengthened local and federal relationships to manage effective planning and implementation of emergency response strategies for both Clinical and Hospital settings.
Maintained current understanding of local, state and federal guidelines for emergency response.
Facilitated emergency and real world management training for 77 staff and conducted emergency drills with zero discrepancies.
Improved realization of organizational objectives by effectively communicating department goals, organizational objectives and industry trends.
Utilized comprehensive risk analysis to identify, assess and manage emergency management risks.

United States Navy, USN

08.2018 - 10.2021

Hand selected by Naval Joint Chief of Staff for vigorous Naval Recruiting Duty.
Selected as 2020 National Recruiter of the Year.
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
Advertised job opportunities on social media platforms and job boards etc Facebook, LinkedIn and Monster Jobs.
Annually conducted 250 reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Operated and maintained applicant tracking and candidate management systems.

Valley Health Plan

05.2016 - 10.2017

Manager for staff of 17 in Provider Relations and Credentialing Departments. Assoc. Director fill-in for 5 months.
Assigned and lead a highly dignified to team of 134 staff members to the Accreditation Association for Ambulatory Health Care (AAAHC).
Organized and managed weekly Executive level stake holder meeting with CEO, CFO, CMO, COO and directors.
Researched and resolved disputes, billing discrepancies and claims efficiently to maintain customer satisfaction, boosting satisfaction rating of 94%.
Managed provider relations mailbox by triaging inquiries, facilitating resolution of incoming requests and forwarding requests to appropriate directors.
Answered provider inquiries via email, telephone and written correspondence.
Fostered strong, positive relationships with key providers by coordinating, facilitating and leading partnership meetings and identifying on-site enrollment opportunities with use of TRICARE increasing Valley Health Plan by 23% in 3 month enrollment .
Developed, reviewed and prepared quarterly and yearly provider education material, increasing efficiencies in processes of 91%.