Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Scroggins

Madera,CA

Summary

Highly adaptable team leader with excellent background of quick and effective performance. Safely lifts Number pounds. Highly experienced in performing quality inspections and machinery operations.

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Talented Associate skilled at mentoring and leading new team members on company procedures. Enables clients to receive optimal level of care while promoting available products and services.

Highly efficient Job Title well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Conscientious Job Title with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience

Work History

Amazon Associate

Amazon
Fresno, CA
05.2021 - Current
  • Worked varied hours, days, nights and weekends as business needs dictate.
  • Managed customer relations and customer service through daily communication and interaction.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Increased customer satisfaction significantly within department.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Maintained overall safe work environment through Action and Action to reduce safety risks Number%.
  • Coached staff on daily performance and conducted evaluations to constructively address concerns.
  • Enhanced production of Product or Service by Action to exceed goals.

92A Automated Logistical Specialist

United States Army
Fort Hood, TX
02.1999 - 11.2007
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Handled day-to-day shipping and receiving overseeing more than Number packages per day.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Conducted inventory audits with Number% accuracy following company procedures.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
  • Oversaw and motivated team of Number employees in warehouse to increase efficiency by Number%.
  • Managed over $Number in inventory and Number employees in Number square-foot warehouse for Type of company.
  • Performed freight processing functions, assisting associates with irregularities in Type freight.
  • Reduced waste by Number% with staff supervision and using first-in first-out method.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Education

High School Diploma - General Studies

Madera High School
Madera, CA
01.1999

Skills

  • Data Entry
  • Attention to Detail
  • Practice Management
  • File and Records Management
  • MS Office
  • Work Planning and Prioritization
  • Customer Service
  • Verbal and Written Communication
  • Handheld Scanners
  • Stockroom Management
  • Professional and Courteous
  • Belt Conveyors
  • Computer Skills
  • Performance Evaluations
  • Machinery Upkeep
  • Shipment Optimization
  • Jam Clearing
  • POS Inventory System Operation
  • Job Assignments
  • OSHA Requirements
  • Verifying Shipments
  • Working with Teammates
  • Communications Strategies

Timeline

Amazon Associate

Amazon
05.2021 - Current

92A Automated Logistical Specialist

United States Army
02.1999 - 11.2007

High School Diploma - General Studies

Madera High School

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Richard Scroggins