Richard Serna

• Organized and conducted classes focused on the basics of social media platform creation.
• Guided in generating both long and short form media using CapCut.
• Created engaging content concepts tailored for diverse platforms using effective storyboarding techniques.
• Designed logistics plans to facilitate mobile gaming setups at events.
• Enhanced esports community through innovative programming.

• Developed expertise in addressing and resolving client concerns through innovative solutions at Marshall's.
• Demonstrated critical thinking and problem-solving skills to manage back-end operations.
• Maintained team organization and streamlined store processes.
• Utilized Word and Excel to manage and track inventory data weekly.
• Employed critical thinking for efficient back-end operations management.

• Developed an engaged community via regular live streams and interactions.
• Achieved a substantial following of 12,500 on TikTok through strategic networking and marketing.
• Regularly edited and uploaded videos, ensuring sustained visibility.
• Enabled informed content creation decisions by analyzing market research and staying updated on industry trends.
• Streamed on Twitch to cultivate an engaging community.
• Brainstormed and edited content for video creation and posting.
• Performed market research and analysis to uncover industry trends.

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• Developed engaging weekly tasks awarding kids with rewards.
• Created content for Twitch streams to engage viewers and increase engagement.
• Developed strategies for increasing viewership on Twitch streams.
• Organized giveaways and contests during live streams as part of marketing efforts.
• Watched videos post-competition to assess performance and identify weaknesses.
• Reacted to complex game situations quickly and effectively.