Richard Setters
Chester,MD
Summary
Dynamic Food and Beverage Expert with a proven track record at Target, excelling in customer service and teamwork. Adept at enhancing sales through effective product recommendations and maintaining high standards of quality. Recognized for strong problem-solving skills and a commitment to continuous improvement, ensuring a positive shopping experience for all customers.
Overview
7
7
years of professional experience
Work History
Food and Beverage Expert
Target
200 Kent Landing, Stevensville, MD 21666
11.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Seafood Clerk
Acme
611 Railroad Avenue, Centreville, MD 21617
07.2021 - 11.2023
- Ensured freshness and quality of seafood products through diligent stock rotation and inventory management.
- Assisted customers with product selection, providing knowledgeable recommendations on various seafood options.
- Maintained cleanliness and organization of seafood display cases, adhering to food safety standards.
- Processed customer orders efficiently, ensuring accurate fulfillment and timely service delivery.
- Monitored sales trends to adjust product offerings, enhancing customer satisfaction and sales performance.
- Collaborated with team members to maintain a clean, organized, and safe work environment for both employees and customers.
- Upheld the highest standards of cleanliness throughout the department, performing daily sanitation tasks such as washing cutting boards, utensils, display cases, and work surfaces.
- Washed floors, walls, coolers and storage shelves.
- Conducted routine quality assurance inspections to ensure adherence to food safety standards within the seafood department.
- Promoted a positive shopping experience by addressing customer inquiries or concerns in a polite, professional manner.
- Cleaned and sanitized seafood area to preserve products and protect safety of guests.
- Cleaned and sanitized equipment, tools, and work surfaces.
- Checked quality of products and removed expired items.
Seafood Clerk
Safeway
Forest Drive, Annapolis, MD
06.2019 - 07.2021
- Collaborated with team members to optimize workflow and improve overall department efficiency.
- Trained new staff on proper handling techniques and store policies for seafood products.
- Implemented best practices for waste reduction, contributing to cost savings within the department.
- Developed strong relationships with vendors, ensuring timely deliveries and access to high-quality products at competitive prices.
- Assisted customers with product selection by making recommendations and suggestions based on customer needs.
- Interacted with customers to foster loyalty and satisfaction.
- Handled specialty seafood items for packaging and display.
- Ensured freshness of seafood products by conducting regular inventory checks and maintaining proper storage conditions.
- Reduced waste by closely monitoring product expiration dates and implementing effective rotation practices for perishable items.
- Maintained accurate records of seafood weights, prices, and inventory levels for streamlined department operations.
- Assisted customers with seafood selections, offering recommendations based on their preferences and dietary needs.
- Demonstrated excellent knife skills for portioning, filleting, deboning, and trimming various species of fish.
- Increased sales by creating visually appealing seafood displays and regularly updating signage to highlight seasonal items.
- Prioritized helping customers over completing other routine tasks in store.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
High School Diploma -
Chesapeake High School
Baltimore, MD06-2006
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Calm under pressure
- Active listening
Timeline
Food and Beverage Expert
Target
11.2023 - Current
Seafood Clerk
Acme
07.2021 - 11.2023
Seafood Clerk
Safeway
06.2019 - 07.2021
High School Diploma -
Chesapeake High School