Richard Shatley
Sparta
Summary
Proficient project coordinator with a track record of enhancing team collaboration and ensuring on-time project completion. Recognized for implementing quality control measures and optimizing service delivery to exceed client expectations.
Overview
17
17
years of professional experience
Work History
Service Technician
L&M Service Solutions
Sparta, NC
09.2025 - Current
- Managed subcontractor relationships to ensure timely project completion.
- Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
- Implemented quality control measures to enhance service delivery and client satisfaction.
- Delivered high level of service to all customers and effectively resolved issues.
Owner/Operator
Shatley Auto Detailing
Sparta, NC
03.2009 - Current
- Managed daily operations, ensuring high-quality auto detailing services and customer satisfaction.
- Developed efficient workflow processes to optimize service delivery and reduce turnaround time.
- Established marketing strategies that increased brand visibility and attracted new clientele.
- Managed day-to-day business operations.
- Implemented inventory management systems to track supplies and minimize waste effectively.
Project Coordinator
Lowe's
Mooresville, NC
07.2013 - 01.2017
- Coordinated project timelines and deliverables to ensure on-time completion of initiatives.
- Implemented process improvements that enhanced team collaboration and project efficiency.
- Managed project documentation, ensuring accuracy and accessibility for all stakeholders.
- Facilitated communication between cross-functional teams to align project goals and expectations.
Education
High School Diploma -
Alleghany High
Sparta, NCSkills
- Attention to detail
- Customer service
- Valid Driver's license
- Punctual and reliable
- Troubleshooting skills
- Problem and issue resolution
- Documentation and reporting
- Heavy lifting
- Quality assurance
- Scheduling and coordination
Timeline
Service Technician
L&M Service Solutions
09.2025 - Current
Project Coordinator
Lowe's
07.2013 - 01.2017
Owner/Operator
Shatley Auto Detailing
03.2009 - Current
High School Diploma -
Alleghany High