Richard Sheffler
Reisterstown,USA
Summary
Versatile club professional with 25 years of experience and proficiencies in all areas of the club business except F&B. Well-versed in member relations along with accounting.
Overview
23
23
years of professional experience
Work History
Director of Club Accounting
Arcis Golf Management
11.2019 - 12.2025
- Verified documented and requested disbursements to facilitate payments.
- Completed budget plans for approval and submission by managerial staff.
- Interacted with internal and external auditors to help complete audits and resolve issues.
- Analyzed monthly department budgeting and accounting reports to maintain expenditure controls.
- Conducted financial analysis and research to advise senior management on forecasting decisions.
- Summarized and interpreted current and projected company financial position for other managers.
- Examined budget estimates for completeness, accuracy and conformance with procedures and regulations.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Team leader with experience in golf operations and membership sales
- Director Club Accounting
Pricebook Manager
Highs of Baltimore
03.2013 - 11.2019
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Achieved cost-savings by developing functional solutions to problems.
- Assisted with customer requests and answered questions to improve satisfaction.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Administered employee discipline through verbal and written warnings.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Mitigated business risks by working closely with staff members and assessing performance.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
General Manager
Arnold Palmer Golf Management
01.2007 - 08.2010
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Monitored progress by establishing plans, budgets and measuring results.
- Guided management and supervisory staff to promote smooth operations.
- Defined accountabilities and established performance objectives and metrics to execute strategy.
- Collaborated and built trust within organization and with customers, meeting or exceeding expectations.
- Interacted with customers and vendors with utmost professionalism to solve various problems.
- Used variety of software packages to support sales functions.
- Drove high performance by developing team members.
Business Manager
Arnold Palmer Golf Management
07.2002 - 01.2007
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Monitored progress by establishing plans, budgets and measuring results.
- Guided management and supervisory staff to promote smooth operations.
- Defined accountabilities and established performance objectives and metrics to execute strategy.
- Collaborated and built trust within organization and with customers, meeting or exceeding expectations.
- Interacted with customers and vendors with utmost professionalism to solve various problems.
- Used variety of software packages to support sales functions.
- Drove high performance by developing team members.
Education
High School Diploma -
The Community College of Baltimore County
Catonsville, MDSkills
- Great Plains
- Account Reconciliation Expert
- Budget Forecasting Expertise
- Verbal and Written Communication
- Accounts Payable
- Payroll Management
- Problem-Solving
- Member Relations
- Sales Management
Timeline
Director of Club Accounting
Arcis Golf Management
11.2019 - 12.2025
Pricebook Manager
Highs of Baltimore
03.2013 - 11.2019
General Manager
Arnold Palmer Golf Management
01.2007 - 08.2010
Business Manager
Arnold Palmer Golf Management
07.2002 - 01.2007
High School Diploma -
The Community College of Baltimore County