Richard Sherman
Crescent City,FL
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Flexible, results-oriented Manager offering focused leadership and kitchen operations knowledge to drive profitability. Exceptional communication and staff oversight skills. Consistent career history of operations improvement, team building and revenue increases.
Overview
20
20
years of professional experience
Work History
FOH Manager
Renegades On The River
01.2018 - Current
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
- Performed cash handling activities and secured nightly bank deposits.
- Handled complaints, settled disputes and resolved grievances to maintain customer satisfaction.
- Managed inventory through effectively ordering and stocking uniforms, linens, beverages and front of house supplies.
- Initiated server side-work chart rotation to promote solidarity and standard of cleanliness.
Kitchen Manager
Renegades On The River
01.2018 - Current
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Purchased food and cultivated strong vendor relationships.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Kitchen Line Cook
Renegades On The River
Crescent City, FL
05.2015 - Current
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Handled portion control activities according to specified instructions provided by chef.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Assistant Manager
Circle K/Subway
04.2012 - 04.2015
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed daily cash counts and bank deposits
- Completed daily reports on sales and product mix
Cooking Assistant
Sheri Greene
North Port, FL
02.2010 - 02.2012
- Chopped vegetables, butchered meats and whisked sauces to prep food for service.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Followed standardized recipes to prepare appetizing and timely breakfast, lunch and dinner items.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Worked with chef to prepare daily food specials and other supplies.
Education
High School Diploma -
Crescent City High School
Crescent City, FLSkills
- Grill, Saute and Fryer Mastery
- Hand-stretch pizza dough
- Make fresh, quality pizza dough
- Cook, prepare and roll sushi
- Cook, prepare and create soups
- Hand carve meats such as striploin, lip-on ribeye, tenderloins, etc
- Prepare whole poultries such as chicken, turkey, hen, quail, etc
- Create, reproduce and design menus and menu items
- Safeserv Certified in the state of Florida to manage and assist health inspections
- Count cash and handle bank deposits
- Count and order inventory for kitchen, dining room and liquor stocks
- Handle and verify truck deliveries
Timeline
FOH Manager
Renegades On The River
01.2018 - Current
Kitchen Manager
Renegades On The River
01.2018 - Current
Kitchen Line Cook
Renegades On The River
05.2015 - Current
Assistant Manager
Circle K/Subway
04.2012 - 04.2015
Cooking Assistant
Sheri Greene
02.2010 - 02.2012
High School Diploma -
Crescent City High School
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