Richard Shults
Wilbraham
Summary
Dynamic executive with a proven track record at Dow Jones and Company, excelling in strategic planning and program management. Successfully led teams through organizational change, fostering collaboration and engagement. Enhanced operational efficiencies and championed continuous improvement initiatives. Managed teams based in Princeton NJ, New York NY, Chicopee MA, and Orlando Fl with varied responsibilities and skill sets
Overview
28
28
years of professional experience
Work History
Executive Director Circulation Systems
Dow Jones and Company
06.2015 - 04.2025
- Worked closely with organizational leadership to guide operational strategy.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Strengthened internal communication channels to facilitate cross-functional collaboration.
Circulation Systems Manager
Dow Jones and Company
07.2005 - 05.2015
- Championed continuous improvement initiatives within the IT department by encouraging open communication, collaboration, and knowledge-sharing among team members.
- Coordinated with external consultants during system migrations or expansions, ensuring seamless integration with existing infrastructure and minimal disruption to endusers.
- Managed systems infrastructure, overseeing logistical movement to maintain smooth operations and prevent equipment and skill deficits.
- Created and maintained policy documentation on troubleshooting systems, detailing best practices and inherent goals.
- Recommended systems improvements to technical staff, prioritizing maximum return on investment (ROI).
Support Staff Member
Dow Jones And Company
12.1996 - 06.2010
- Provided administrative support for various departments, contributing to the smooth operation of the organization.
- Assisted in training new staff members on company procedures and practices enabling their smooth integration into the workplace environment.
- Collaborated with team members to complete projects on time and within budget constraints.
Education
Bachelor of Arts - Psychology
University Of Lowell
Lowell, MASkills
- Program management
- Strategic planning
- Staff management
- Relationship building
- Crisis management
- Team bonding
Timeline
Executive Director Circulation Systems
Dow Jones and Company
06.2015 - 04.2025
Circulation Systems Manager
Dow Jones and Company
07.2005 - 05.2015
Support Staff Member
Dow Jones And Company
12.1996 - 06.2010
Bachelor of Arts - Psychology
University Of Lowell