Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Richard Simons

Elko,GA

Summary

Dynamic entrepreneur with a proven track record at Reece Heating and Air, LLC excelling in operations management and customer relations. Spearheaded strategic planning and project management, achieving significant improvements in client satisfaction and business efficiency. Skilled in team oversight and relationship building and committed to continual improvement and excellence. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

3
3
years of professional experience

Work History

Owner

Reece Heating and Air, LLC
05.2021 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Education

Middle Georgia State College
Macon, GA
1998

High School Diploma -

Warner Robins High School
Warner Robins, GA
1996

Skills

  • Customer Relations
  • Small Business Operations
  • Relationship Building
  • Verbal and Written Communication
  • Client Service
  • Project Management
  • Operations Management
  • Strategic Planning
  • Project Estimating
  • Team Oversight
  • Staff Hiring
  • Business Marketing

Additional Information

I recently ran for the Houston County Sheriff position as a representative of the Republican Party. Though I did not advance to the run-off, I learned many skills throughout the campaign and the importance of staying true to your core values. One of the most valuable actions I took part in during the campaign was traveling door-to-door to speak directly with the citizens of Houston County. This helped me to truly understand what their concerns are and what changes they would like to see within the community. The biggest lesson I learned was that we have to hear our community and be proactive as leaders to ensure we are providing the best possible resolution for their concerns. I successfully raised over $40,000 and was fortunate to be able to be the main contributor to my own campaign. Being a business owner and a political candidate has enabled me to form relationships with the Houston County GOP as I was elected as a delegate, Warner Robins Republicans, and Middle Georgia Republican Women to which my wife Cindy is a member and I am an associate member.

Timeline

Owner

Reece Heating and Air, LLC
05.2021 - Current

Middle Georgia State College

High School Diploma -

Warner Robins High School
Richard Simons