Summary
Overview
Work History
Education
Skills
HIGHLIGHTS OF QUALIFICATION
Timeline
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Richard Solbakken

Richard Solbakken

Medicine Hat,AB

Summary

Boasting a diverse background across various industries, I offer a plethora of experience and expertise in Security, Safety, Technical, Management, and Business. Throughout my career, I have excelled in supervisory and managerial roles, displaying my exceptional leadership and guidance abilities. Whether on the front lines or in the boardroom, I am equally at ease and adept. My innate talent for comprehending individuals and harnessing their strengths has played a pivotal role in my achievements. Given the chance, I am enthusiastic to showcase my skill set in your work environment.

Overview

11
11
years of professional experience

Work History

SHELTER SUPORT WORKER

THE MUSTARD SEED
01.2025 - Current


  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.

SECURITY OFFICER

PALLIDIN SECURITY
11.2024 - 12.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.

CORPRATE SECURITY

FLOWR CORP.
01.2019 - 01.2024
  • Controlled and monitored access control
  • Used and modified programs like GX Arkiv
  • Monitored daily activities and reporting of any policy or Health Canada violations
  • Evaluation and procedural control over 3rd party activities on site

SECURITY AMBASSADOR

DOWNTOWN ON CALL
01.2017 - 01.2019
  • Worked for and completed duties for the Downtown Kelowna Association
  • Patrolled the downtown area and monitored for safety and security situations
  • Worked alongside many other agencies providing resources to the street intrenched
  • Resolved disputes for businesses and other agencies in the Downtown area
  • Properly disposed of “sharps” and any other paraphernalia involved in drug use and harm reduction
  • Provided “Naloxone” to those in a lifesaving effort

MOBILE PATROL/STATIC SECURITY

PALADIN SECURITY
01.2016 - 01.2017
  • Patrolled the downtown area and monitored for safety and security situations
  • Patrolled and monitored activity for client’s businesses
  • Alarm response and assessment
  • Serviced access for the City of Kelowna at parks and business

SECURITY AMBASSADOR

DOWNTOWN ON CALL
01.2014 - 01.2016
  • Worked for and completed duties for the Downtown Kelowna Association
  • Patrolled the downtown area and monitored for safety and security situations
  • Worked alongside many other agencies providing resources to the street intrenched
  • Resolved disputes for businesses and other agencies in the Downtown area
  • Properly disposed of “sharps” and any other paraphernalia involved in drug use and harm reduction
  • Provided “Naloxone” to those in a lifesaving effort

Education

DOGWOOD DIPLOMA -

PORT MOODY SENIOR SECONDARY
01.1988

BACHELORS DEGREE - criminology

DOUGLAS COLLEGE
01.1998

Skills

  • Completed business skills training
  • Proficient in K9 handling techniques
  • Proficient in advanced security protocols
  • Completed Basic Securities Training 1 and 2
  • Achievement of Food Safe Certificate
  • Acquired skills in quality control methodologies
  • WHMIS certification completion
  • Completed multiple First Aid courses
  • Emergency pet first aid training
  • Advanced pet first aid training
  • Licensed security professional
  • Opioid response training
  • Trained in FOIP protocols
  • Trauma-informed care certification

HIGHLIGHTS OF QUALIFICATION

  • Manager in Security and Retail with focus on customer service.
  • Owned and managed a successful business for seven years.
  • Self -Motivated and a team player.
  • Quality driven paying attention to detail.
  • Safety and security conscious.

Timeline

SHELTER SUPORT WORKER

THE MUSTARD SEED
01.2025 - Current

SECURITY OFFICER

PALLIDIN SECURITY
11.2024 - 12.2024

CORPRATE SECURITY

FLOWR CORP.
01.2019 - 01.2024

SECURITY AMBASSADOR

DOWNTOWN ON CALL
01.2017 - 01.2019

MOBILE PATROL/STATIC SECURITY

PALADIN SECURITY
01.2016 - 01.2017

SECURITY AMBASSADOR

DOWNTOWN ON CALL
01.2014 - 01.2016

BACHELORS DEGREE - criminology

DOUGLAS COLLEGE

DOGWOOD DIPLOMA -

PORT MOODY SENIOR SECONDARY
Richard Solbakken