Richard Sosa
Hialeah,FL
Summary
I am fully dedicated to my work and always strive to go above and beyond to contribute to the success of the team. Whether it's taking on new challenges, stepping in to support colleagues, or ensuring that tasks are completed on time and to the highest standards, I am committed to being a reliable and resourceful team member. No task is too big or small for me, I am always ready to tackle whatever is asked of me, adapting quickly and maintaining a positive, proactive attitude. My goal is to make a meaningful impact by being flexible and open to new responsibilities, understanding that the success of the team is my success as well.
Overview
3
3
years of professional experience
Work History
Pizza Shop Assistant
Little Caesars Pizza
05.2024 - Current
- Warmly greeted visitors to promote great customer service and positive ordering experience
- Managed phone calls from customers placing orders or inquiring about menu items
- Assisted with restocking supplies as needed
- Followed company policies and procedures regarding food preparation techniques
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations
- Maintained a clean and sanitary work environment in compliance with health regulations
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short
- Assisted other team members in closing duties such as cleaning up stations, counting money
- Greeted customers upon arrival and provided menu information
Sales Associate
Publix
01.2022 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Master of Arts - Finance
Miami Dade College
Miami, FLSkills
- Efficient multitasking
- Adaptability to change
- Strong work ethic
- Fast learner
Accomplishments
- Achieved promotion by completing numerous taskswith accuracy and efficiency.
- Supervised team of 12 staff members while Manager was gone for an entire month.
LANGUAGES
English: Native/ Bilingual
Spanish: Native/ Bilingual
Timeline
Pizza Shop Assistant
Little Caesars Pizza
05.2024 - Current
Sales Associate
Publix
01.2022 - 10.2023
Master of Arts - Finance
Miami Dade College
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