Richard S. Quinlan
Milwaukee,WI
Summary
Accomplished leader with a proven track record at IEH Laboratories & Consulting Group, driving sales to exceed $1.5 million through strategic planning and e-commerce strategy. Expert in client relations and mentoring, secured over $3 million in sales at Element Materials Technology. Spearheaded Versatile Hanger & Recycle, LLC, growing it to $6.3 million in revenue. Seasoned director with a background in strategic planning, team leadership, and performance optimization. Known for driving company growth by developing efficient operational strategies, and fostering professional relationships. Demonstrated abilities in problem-solving, decision-making, and communication skills to influence key stakeholders.
Proven record of delivering innovative solutions, and achieving organizational goals.
Overview
26
26
years of professional experience
Work History
Director of Technical Solutions / Sales Operations
IEH Laboratories & Consulting Group
07.2020 - 01.2024
- West Coast sales lead to an international network of microbiology and chemistry laboratories, including testing of food, ingredients, and pathogen investigations, along with a strong focus on selling consulting service agreements.
- Hiring and managing a team of seven microbiology technicians for the cold startup location of a microbiology testing laboratory.
- Projected lab revenue for 2024 to surpass $1.5 million.
- Pushed the executive group for innovative marketing directives, including an online marketing focus, trade show attendance, and networking events.
- Sales development for the entire West Coast of 100+ laboratories for the Western U.S.
- Secured clients across five states including California, Texas, Utah, Oregon, and Washington.
- Drove sales efforts for Micro Map Suite within quality lab supply division.
Business Development Manager, U.S.
Element Materials Technology
01.2018 - 01.2020
- Company Overview: London-based TIC company.
- Oversaw national sales strategies for food division within a technology testing organization.
- Brought in during a troubled time for the division, as sales had seen consecutive years of sales decline.
- Prior to my arrival, the local laboratory saw a 40% decrease in sales over a three-year period.
- Focused on establishing long-term partnerships with key customers.
- Phase II began to focus on the smaller and medium-sized customers, who were at risk of going to competitors.
- Stopped revenue decline swiftly while maintaining profit margins.
- Secured $830,000 in new business in 2019, on an estimated sales book of $2.6 million.
- During Q1 2020, we secured two medium-sized customers valued at $140,000, pushing local lab sales to over $3 million for the first time in three fiscal years.
- Forged a renewed marketing effort to start attending food trade shows, which had not been done in years, in addition to multiple trade shows for 2020, and using partner labs for cross-marketing initiatives.
- Discovered extensive employee fraud, triggering major management restructuring.
Founder
Versatile Hanger & Recycle, LLC
02.1998 - 02.2016
- Hanger recycling, design, manufacturing, and sourcing company.
- Grew startup business to $6.3 million annually in revenue (37 employees) by cold calling, the bid process, and consistent follow-up.
- Opened sorting facilities in Portland, Los Angeles, New Jersey, and Houston.
- Negotiated long-term international contracts for companies, including Nordstrom’s, Kohl’s, and JCPenney.
- Old Navy, Levi’s, along with many other regional and national retail chains,
- Established relationships to become the leading recycler of J.C. Penney hangers nationwide.
- Winner of multiple community awards from Portland, Los Angeles, Houston, and Dallas, Goodwill Industries, for working and supporting their charter.
- Strategic relationships with an international focus led to sole-source contracts, which grew sales from $600,000 to over $3,000,000.
- Negotiated the selling of the company and all assets for $1.6 million.
- First U.S.-based company to introduce 'Ball End' hooks to retailers, now the industry standard.
Education
Dual Majors - Political Science, Economics
Eastern Michigan University
Skills
- Leadership development
- Staff management
- Client relations
- Cross-functional team leadership
- Strategic planning
- Coaching and mentoring
Additional Information
Numerous Community Volunteer Projects, Co-Inventor of McDonald's 'Fixed Price Menu' (1985 as a 20-year-old college student) known today as the Value Meal
Timeline
Director of Technical Solutions / Sales Operations
IEH Laboratories & Consulting Group
07.2020 - 01.2024
Business Development Manager, U.S.
Element Materials Technology
01.2018 - 01.2020
Founder
Versatile Hanger & Recycle, LLC
02.1998 - 02.2016
Dual Majors - Political Science, Economics
Eastern Michigan University
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