Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Stephens

New Philadelphia,PA

Summary

Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures. I am hardworking employee enthusiastic about learning! I Pursue opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

26
26
years of professional experience

Work History

Machine Pick

Grainger Distribution Center
03.2023 - Current
  • Operated machining equipment safely with team of operators.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Monitored machines during operation to detect sounds of malfunction.

Owner/Operator

Ultra Pro Power Washing LLC.
06.2021 - 01.2023
  • Developed a business plan, budget, processes and procedures to successfully operate a small seasonal "Power Washing" business .
  • Assess income & expenses regularly to update processes and operations for greater growth and profitability, while managing day-to-day business operations.
  • Verify equipment and product used, through audit inspections and independent checks. While also assessing supplier quality & cost to maintain and maximize business operational performance.
  • Trained and motivated employees to perform daily business functions.
  • I maintain a level of respect & professionalism with customers regarding product options, cost and concerns. I gather all necessary information to make educated decisions in addressing wants and issues.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Capitalized on social media platforms to increase market awareness and boost business.
  • Assisted in creating and developing my business website, allowing me to build a customer base and platform to keep customer estimates, billing, and services performed, in a CRM program.

Owner/Operator

Easy Care Landscaping
05.2007 - 06.2020
  • I started Easy Care Landscaping and Snow Removal in 2007, generating a 7 figure revenue, with a strong, repeat cliental on both the commercial & residential side.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues. this allowed me to gain contracts with University of Penn. Hospital as well as Honeywell Corp.
  • I was a hands on owner not only on job sites doing the heavy task but also Input income and expense details into database to track business finances and address variances. As well as storing repeat clients info, billing & scheduling, estimates and a portfolio of projects that my team and i created and completed.
  • Provided outstanding coaching to employees to boost productivity.
  • Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • In May of 2020 my business collapsed due to all the business closings and quarantine restriction's brought on by Covid 19 . I was forced to close the doors.

Operations Manager

Tri-state Waste & Recycling
05.1997 - 02.2007
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Opened Office daily to prepare daily schedule for 20 drivers. Assign them there teams and computer generated routes for the day , monitoring and adjusting their GPS courses, when and if needed
  • I would answer the office phones, addressing customer concerns, wants, and issues. I would also take and process credit card payments, scheduling appointments and deliveries for our customers.

Education

High School Diploma -

Northeast Catholic High School
1842 Torresdale Ave, Philadelphia, PA 19124
06.1988

Skills

  • Portfolio Management
  • Effective Communicator and Public Speaker
  • Leadership and People Development
  • Change and Growth Management
  • Operations Oversight
  • Sales Negotiation
  • Network Hardware and Software Maintenance
  • Adaptable and Flexible
  • Equipment Operation
  • Data Acquisition
  • Budget Management
  • Customer Service
  • People and Culture
  • Data Management

Timeline

Machine Pick

Grainger Distribution Center
03.2023 - Current

Owner/Operator

Ultra Pro Power Washing LLC.
06.2021 - 01.2023

Owner/Operator

Easy Care Landscaping
05.2007 - 06.2020

Operations Manager

Tri-state Waste & Recycling
05.1997 - 02.2007

High School Diploma -

Northeast Catholic High School

Similar Profiles

CREATE PROFILE
Richard Stephens