Richard Stephens

To contribute to your organization utilizing my expertise in a staff training and development, inventory control, maintenance, customer relations, and business operations.

Proven professional, adept at prioritizing and completing multiple Assignments within strict budgetary/time restrictions Earn corporate recognition for analyzing and improving warehousing and inventory management systems to exceed all productivity and service quality Designated troubleshooter and conflict negotiator, chosen to identify and resolve diverse order/client concerns while building a loyal client base in a competitive marketplace

Flexible hard worker ready to learn and contribute to team success.

Goal-driven service manager offering several years of successfully establishing and maintaining good working relationships with customers to encourage customer retention and referrals. Maintains high-quality service repairs and minimizes comebacks. Communicative and team player oriented with skills in coaching and task delegation.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Multi-talented service manager successful at handling customer issues quickly. Demonstrated record of developing successful store-wide policies to promote customer engagement and reduce issues. Bringing several years of progressive experience.

Personable Service Manager driving process optimization and business profitability on continuous basis. Accomplished in leading by example and enabling employees to achieve personal and professional best. Understands, keeps abreast of and complies with federal, state, and local regulations that affect service operations.