Summary
Overview
Work History
Education
Skills
Timeline

Richard Stickel

Canton,MI

Summary

Dynamic sales associate with proven customer service skills at Home Depot, enhancing customer satisfaction and loyalty through effective problem-solving and relationship-building. Achieved significant sales growth by utilizing suggestive selling techniques and collaborating with team members to meet targets. Reliable and punctual, dedicated to fostering a positive shopping experience.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

2021
2021
years of professional experience

Work History

Sales Associate

Home Depot
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Collaborated with team members to achieve monthly sales targets.
  • Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Warehouse Worker

Amazon
10.2020 - 01.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
  • Ensured compliance with health and safety regulations, conducting regular training sessions for new and existing staff.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Operated equipment while observing standard safety procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.

Fisheries Technician

USGS, Great Lakes Science Center
05.1988 - 04.2008
  • Developed best practices for reducing potential negative impacts of human activities on fish habitats, such as erosion control measures or fish passage improvements.
  • Identified areas requiring additional conservation measures based on observed trends in fish abundance or distribution patterns.
  • Diagnosed and recommended appropriate treatment for sick fish and marine life.
  • Provided critical support during emergency response efforts related to fish kills or disease outbreaks by rapidly deploying resources and expertise as needed.
  • Identified [State]-native resident fish species and kept accurate records of populations.
  • Implemented innovative sampling techniques to improve the accuracy of fish population assessments in challenging environments.
  • Streamlined data entry processes by utilizing specialized software to organize, analyze, and report findings from field studies.
  • Studied and assessed outcomes of invasive species on marine ecosystem.
  • Conducted routine maintenance on field equipment, ensuring accurate data collection during fisheries surveys.
  • Increased public awareness of fisheries conservation efforts by providing educational outreach programs and presentations to local communities.
  • Supported sustainable fisheries management through the collection of biological samples for age, growth, and reproductive analysis.
  • Safeguarded valuable research specimens through proper handling, preservation, and storage techniques according to established protocols.
  • Provided technical assistance to other agency staff or external partners regarding fisheries-related issues, helping to build capacity for effective resource management.
  • Reduced impacts of invasive species on native fish populations through early detection surveys and targeted removal efforts.
  • Facilitated communication between stakeholders by preparing reports summarizing project objectives, methods, results, and recommendations for future actions.
  • Monitored fish populations using nets and electrofishers.
  • Patrolled grazing grounds using ATVs and horses to monitor animals and determine movement, care or health-related needs.

Freshwater Aquarium Technician

Cabela's
03.2000 - 11.2005
  • Promoted sustainable practices within the company, leading to reduced waste and lower energy consumption.
  • Provided expert advice on compatible fish species for community tanks, promoting harmonious aquatic ecosystems.
  • Educated clients on proper aquarium care, leading to increased customer satisfaction and repeat business.
  • Safeguarded aquatic life by rapidly responding to emergencies such as leaks or filter failures.
  • Maintained optimal living conditions for various freshwater fish species by monitoring and adjusting temperature, pH, and filtration systems.
  • Reduced algae growth by implementing effective preventative measures such as controlled lighting schedules and nutrient reduction techniques.
  • Ensured accurate record-keeping of all aquarium maintenance tasks performed, facilitating easy communication between team members and clients.
  • Collaborated with team members on large-scale projects to ensure timely completion and exceptional results.
  • Improved water quality by conducting regular testing and adjusting chemical levels accordingly.
  • Partnered with local schools and educational institutions providing seminars about freshwater habitats conservation efforts.
  • Implemented a comprehensive quarantine process for new arrivals minimizing risks of introducing diseases into established aquatic communities.
  • Prevented disease outbreaks by promptly identifying and treating symptoms in affected fish populations.
  • Streamlined inventory management processes for increased efficiency in ordering supplies and equipment.
  • Stayed up-to-date on industry trends through continuous professional development opportunities, bringing valuable insights back to the company.
  • Increased fish survival rates through careful acclimation processes during transportation and introduction to new environments.
  • Troubleshot equipment malfunctions promptly to minimize downtime or damage to aquatic life within the aquariums we serviced.
  • Maintained aquatic habitat cleanliness in preparation for visitors.
  • Assisted with daily animal diet preparations and water quality testing.
  • Maintained and operated aquarium life support systems.
  • Participated in field collection and transport of specimens for exhibits.
  • Monitored animals for behavioral problems and signs of health issues.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Educated visitors and staff on proper animal care and handling.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.

Education

Bachelor of Science - Biology And Zoology

Eastern Michigan University, Ypsilanti, MI
  • Relevant Coursework: Biological courses non-teaching & Zoological courses non-teaching
  • Member, of Tribeta, National Biological Honor Society

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Flexible schedule
  • Verbal/written communication
  • Complex Problem-solving
  • Meeting deadlines
  • Guest relations
  • Policy and procedure adherence

Timeline

Warehouse Worker - Amazon
10.2020 - 01.2021
Freshwater Aquarium Technician - Cabela's
03.2000 - 11.2005
Fisheries Technician - USGS, Great Lakes Science Center
05.1988 - 04.2008
Sales Associate - Home Depot
Eastern Michigan University - Bachelor of Science, Biology And Zoology
Richard Stickel