Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Richard Stickle

Wantage,NJ

Summary

Dynamic Dispatch Supervisor at St Clare’s EMS with expertise in call monitoring and data analysis. Proven ability to enhance emergency response efficiency and lead teams effectively. Skilled in conflict resolution and report writing, consistently improving service delivery and operational outcomes. Committed to regulatory compliance and fostering a collaborative work environment.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Dispatch Supervisor

St Clare’s EMS
Dover, NJ
03.2012 - Current
  • Monitored incoming calls to ensure prompt and accurate handling.
  • Analyzed data to identify trends in call patterns and service issues.
  • Responded swiftly to emergency situations involving dispatched vehicles and personnel.
  • Assigned tasks to team members in accordance with their skillsets and availability.
  • Responded promptly to inquiries about schedule changes or potential delays in completion times.
  • Adhered strictly to established guidelines when making decisions about scheduling priorities.

Police Sergeant

Hardyston Township Police Department
Hardyston, NJ
05.2001 - 01.2012
  • Responded to emergency calls for service as needed.
  • Collaborated with outside agencies to ensure effective law enforcement services were provided to citizens.
  • Developed strategies for crime prevention initiatives in collaboration with community organizations.
  • Provided training to officers on applicable state laws, local ordinances and departmental policies and procedures.
  • Attended court hearings related to criminal cases involving subordinate officers.
  • Reviewed incident reports prepared by subordinate officers for accuracy and completeness prior to submission.
  • Prepared written reports detailing investigative activities and findings.

Police Officer

Hardyston Township Police Department
Hardyston, NJ
09.1987 - 05.2001
  • Prepared detailed reports on incidents and arrests made.
  • Utilized various technologies including computers, cameras, and radar guns to complete job duties.
  • Provided testimony in court when necessary concerning investigations conducted.
  • Conducted traffic stops in accordance with departmental protocol.
  • Observed court proceedings related to cases involving police work.
  • Investigated suspicious persons or activities to determine if criminal activity was present.
  • Ensured compliance with local laws by performing periodic safety inspections of businesses.
  • Counseled victims of domestic violence regarding available resources and legal options.
  • Responded to emergency calls for service and provided assistance as needed.
  • Arrested suspects following established procedures while exercising caution and good judgment.
  • Assisted with the enforcement of all applicable laws, ordinances, and regulations.
  • Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
  • Attended training sessions to maintain proficiency in law enforcement techniques.

Education

High School Diploma -

Pope John XXXIII HS
Sparta, NJ
06-1979

Skills

  • Call monitoring
  • Data analysis
  • Emergency response
  • Task assignment
  • Scheduling prioritization
  • Regulatory compliance
  • Conflict resolution
  • Critical thinking
  • Time management
  • Communication skills
  • Team leadership
  • Customer service
  • Report writing

Certification

  • EMT
  • Basic Telecommunicator's Certificate
  • EMD
  • CPR
  • ICS 100C
  • ICS 200
  • ICS 300
  • ICS 400
  • ICS 700B
  • ICS 800D

Timeline

Dispatch Supervisor

St Clare’s EMS
03.2012 - Current

Police Sergeant

Hardyston Township Police Department
05.2001 - 01.2012

Police Officer

Hardyston Township Police Department
09.1987 - 05.2001

High School Diploma -

Pope John XXXIII HS

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