Richard Stoneman
Denver,CO
Summary
Adaptable Service Technician recognized for delivering exceptional customer service while maintaining high-quality workmanship. Expertise in equipment operations and maintenance, contributing to efficient resolutions and improved operational performance.
Overview
2027
2027
years of professional experience
Work History
Service Technician
Custom Machining Corp.
Englewood, CO
08.2021 - Current
- Diagnosed and repaired malfunctioning equipment using advanced troubleshooting techniques.
- Performed routine maintenance on machinery to ensure optimal performance and reliability.
- Collaborated with engineering team to implement process improvements for enhanced productivity.
- Trained junior technicians in safety protocols and efficient repair processes.
- Inspected equipment to diagnose operational issues.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Streamlined processes for troubleshooting, resulting in faster resolution times and improved customer experiences.
- Conducted quality inspections to verify adherence to company standards and specifications.
- Managed inventory of parts and tools to streamline operational efficiency and reduce downtime.
- Documented service reports detailing repairs, maintenance performed, and recommendations for future work.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Foreman
Mortenson Construction
Bonham, TX
06.2019 - 07.2021
- Supervised daily operations to ensure project timelines and safety standards were met.
- Mentored junior staff, fostering skill development and promoting a collaborative team environment.
- Coordinated with subcontractors to streamline workflow and achieve project milestones efficiently.
- Implemented process improvements that enhanced productivity and reduced operational delays.
- Conducted regular safety inspections, ensuring compliance with industry regulations and company policies.
- Facilitated communication between project managers and labor teams to resolve issues promptly and effectively.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Checked equipment to determine if maintenance was required.
- Raised overall crew proficiency with ongoing skill development initiatives targeting areas identified for improvement.
- Elevated safety standards, conducting regular training sessions and safety audits.
Driller
Bandera Drilling
Midland, TX
2009 - 2019
- Operated drilling rigs adhering to safety protocols and regulations.
- Maintained equipment, ensuring operational readiness and minimizing downtime.
- Assisted in site preparation and logistics for drilling operations.
- Monitored drilling parameters, adjusting techniques for optimal performance.
- Trained new crew members on equipment operation and safety measures.
- Collaborated with team members to troubleshoot and resolve operational challenges.
- Supervised drill site setup, ensuring proper installation and alignment of drilling equipment for maximum operational efficiency.
- Increased overall productivity with efficient crew management and clear communication of drilling objectives.
- Trained and supervised all site personnel.
- Mentored junior drillers, enhancing team skills and knowledge through hands-on training sessions and practical demonstrations.
- Determined accurate angles and depths before drilling or giving instructions.
- Implemented rigorous testing practices to monitor borehole integrity, minimizing the risk of wellbore collapse or failure
- Maintain, repair, and rebuild generators, motors gear boxes, positive and none positive pumps, triplex, duplex, and centrifugal pumps
- Utilize proper LOTO procedures while maintaining equiment
Education
High School Diploma -
Clyde High School
Clyde, TXSkills
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal to no supervision
- Punctual and reliable
- Flexible and adaptable
- Troubleshooting skills
- Power tool proficiency
- Documentation and reporting
- Equipment troubleshooting
- Equipment operations, forklift, man lift, skid steer, bulldozer, excavator
- Installation and repair
Timeline
Service Technician
Custom Machining Corp.
08.2021 - Current
Foreman
Mortenson Construction
06.2019 - 07.2021
Driller
Bandera Drilling
2009 - 2019
High School Diploma -
Clyde High School