Richard Swain

• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
• Developed filing system for historical documents, preserving important company records and improving access to information.

• Conducted thorough inspections of heating and cooling systems, identifying potential issues before they escalated
• Meticulously documented service records for future reference
• Worked closely with team members to tackle complex HVAC issues, sharing knowledge and best practices
• Maintained clear communication with clients, explaining technical concepts effectively
• Provided exceptional customer service, addressing concerns promptly and professionally
• Offered guidance on system maintenance, empowering clients to extend equipment lifespan

· As an HVAC Technician with One Hour Heating and Air Conditioning, I played a key role in delivering exceptional HVAC services to our valued customers.

· Assisted customers in understanding HVAC systems and provided solutions that meet their needs and budget.

· Perform repairs and installations with skill and diligence. Met and exceed sales targets by identifying opportunities for additional services or upgrades.

• Led team in complex repairs, enhancing efficiency and safety with precise execution for Hvac systems on US Naval vassals.
• Collaborated with engineers to resolve technical issues, improving project timelines
• Trained apprentices, boosting skill levels and ensuring high-quality workmanship, for all HVAC systems onboard Naval vassals
• Implemented cost-saving measures, resulting in substantial budget improvements
• Led complex projects as Master Trades Person at AMSEC LLC, ensuring timely completion and adherence to quality standards
• Implemented innovative solutions, reducing costs

• Led operations for PHNSY fender maintenance, achieving early contract completion
• Established productivity benchmarks, saving $350,000 through efficient resource management
• Coordinated labor and materials, ensuring discrepancy-free project delivery
• Implemented strategic planning to optimize team performance and meet deadlines
• Streamlined processes, enhancing operational efficiency and cost-effectiveness

• Managed contract specifications and resources, enhancing client satisfaction and project outcomes
• Facilitated communication between agencies, improving efficiency and reducing project delays
• Streamlined coordination processes, leading to improved resource allocation and cost savings
• Led complex engineering projects, analyzing system requirements and implementing innovative solutions
• Improved operational efficiency and reduced downtime for clients

• Removed and transferred nuclear fuel from naval vessels, ensuring compliance with safety standards
• Conducted maintenance on refueling tools, improving operational efficiency
• Oversaw departmental adherence to safety regulations, enhancing workplace safety
• Participated in developing a new refueling method, contributing to process innovation