Richard Tanner
Lynchburg,VA
Summary
Experienced operations professional with an extensive background in transportation management. A dedicated leader, committed to organizational success through expansion of freight networks, fleet utilization, and strategic partnerships. Forward-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
9
9
years of professional experience
Work History
Director of Refrigerated Operations
Englander Transportation
09.2020 - Current
- Consistently maintained fleetwide on-time service scores of 97% or higher
- Posted four consecutive profitable quarters with an average operating ratio of 85%
- Key partner in growing and maintaining strategic partnerships with contracted business as well as 3PLs to increase profitability and operation effeciency
- Enhanced team collaboration through regular communication, goal setting, KPI development, and performance evaluations.
- Responsible for cross-functional teams including planning, dispatch, safety, and maintenance
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Monitored and coordinated workflows to optimize resources.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
Driver Manager Operations Leader
Stevens Transport
02.2020 - 07.2020
- Responsible for the management of dispatch team and driving fleet
- Created and monitored personal performance improvement plans for both internal staff as well as drivers
- Spearheaded new utilization initiatives to reduce wasted driver hours by 18% in Q2 2020
- Oversaw training and development in areas such as TMS system usage, DOT compliance, and safety.
- Maintained accurate records of driver hours, vehicle maintenance, and fuel costs for thorough fleet management.
- Conducted regular safety and operations meetings to reinforce best practices among drivers while fostering a culture of continuous improvement.
Operations Manager, Extended Coverage
Celadon Trucking
08.2017 - 12.2019
- Responsible for monitoring the workflow of the Extended Coverage Operations Team with divisions including dispatch, planning, equipment control, and customer service
- Served as the highest point of authority during off hours and weekends
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Facilitated smooth collaboration between departments and shifts through clear communication channels.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
Fleet Utilization Planner/Operations Analyst
Celadon Trucking/Eagle Logistics
04.2015 - 08.2017
- Reduced fleet-wide dwell time by over 900 hours weekly by proactively planning, dispatching, and tracking driver fleet
- Served as orientation representative to provide new drivers with career tools and best practices including hours of service planning, increasing miles, as well as calculating operating expenses for success on the road
- Collaborated with cross-functional teams to align goals and ensure utilization and safety metrics were met
- Prioritized schedules to meet project goals and overall customer satisfaction.
- Provided expert guidance on industry trends and regulatory compliance requirements during the planning process.
Education
Bachelor's Degree -
Indiana University
Skills
- Transportation Management Systems
- Contract and Vendor Management
- Dispatch and Planning
- P&L Analysis
- KPI Development
- Knowledge of DOT rules and regulations
- Familiarity with safety and maintenance management
- 3PL rate negotiation/booking
- Microsoft Excel Fluency
- Data Analysis
- Strategic Planning
- People Management
- Operations Management
- Verbal and written communication
- Team Management
- Strategies and goals
- Staff Management
- Budget Control
- Business Planning
Timeline
Director of Refrigerated Operations
Englander Transportation
09.2020 - Current
Driver Manager Operations Leader
Stevens Transport
02.2020 - 07.2020
Operations Manager, Extended Coverage
Celadon Trucking
08.2017 - 12.2019
Fleet Utilization Planner/Operations Analyst
Celadon Trucking/Eagle Logistics
04.2015 - 08.2017
Bachelor's Degree -
Indiana University
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