Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Software
Timeline
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Richard Taylor

Utqiagvik,AK

Summary

Dynamic leader with proven expertise in store operations oversight and inventory management, honed at Stuaqpak and Alaska Commercial Co. Excelled in recruitment and fostering a positive team environment, significantly enhancing team efficiency. Skilled in promotional planning and sales promotions, adept at driving performance and meeting organizational goals.

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Store Manager

Stuaqpak
06.2020 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Approved regular payroll submissions for employees.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Assisted in recruiting, hiring and training of team members.
  • Submitted orders for new inventory.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed staff of 108 Employees and 5 Department Managers

Retail Branch Manager

Alaska Commercial Co.
11.2015 - 05.2020
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Maintained friendly and professional customer interactions.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Complied with regulatory guidelines and requirements.
  • Examined customer loan applications for loan approvals and denials.
  • Managed 6 Department Managers and 56 Employees and a stand alone liquor store.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Education

Associate of Science - Marketing Management

Grand Canyon University
Phoenix, AZ
05-1999

Skills

  • Store operations oversight
  • Promotional planning
  • Hourly shift management
  • Operational budgeting
  • Inventory management
  • Inventory control
  • Recruitment and hiring
  • Sales promotions
  • Store displays
  • Supply chain management
  • Friendly and positive
  • Systems and software expertise
  • Sales professional

Accomplishments

  • Managed a store that exceeded company expectations in every category during 2019.
  • Increased sales by 22% by coaching department managers on new merchandising standards.
  • Supervised team of 106 staff members.
  • Won store of the year in 2019
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

Serv Safe Certified Until 2027

TAP Certified Until 2025

Software

Web Design, Power Point Presentation, Excel Spreadsheets

Timeline

Store Manager

Stuaqpak
06.2020 - Current

Retail Branch Manager

Alaska Commercial Co.
11.2015 - 05.2020

Associate of Science - Marketing Management

Grand Canyon University
Richard Taylor