Richard Taylor
Summary
Dynamic professional with a strong work ethic and a friendly demeanor, experienced as a Shift Lead Supervisor at Starbucks. Proven ability in problem-solving and customer service, enhancing team performance and satisfaction. Skilled in organizational management and training, adept at maintaining optimal inventory levels while fostering a collaborative work environment.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
16
16
years of professional experience
Work History
Vacuum Former
Cranial Technologies
04.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Shift Lead Supervisor
Starbucks
01.2009 - 01.2019
- Supervised daily operations, ensuring efficient workflow and adherence to safety protocols.
- Trained new staff on operational procedures, enhancing team performance and knowledge retention.
- Coordinated shift schedules, optimizing coverage and resource allocation for peak service times.
- Monitored inventory levels, implementing reorder processes to maintain stock availability.
- Resolved customer inquiries and complaints, improving overall satisfaction and service quality.
- Conducted performance evaluations, providing constructive feedback to team members for improvement.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Conducted regular inventory checks, maintaining optimal stock levels to meet customer demand without excess waste or surplus.
- Trained and mentored new employees, ensuring a smooth onboarding process and seamless integration into the team.
- Managed daily cash transactions accurately, reducing discrepancies in financial reports while adhering to strict security protocols.
Education
Associate of Science - IT Network Security
Laurus
Oxnard, CA01-2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Critical thinking
- Organizational skills
- Calm under pressure
- Problem resolution
Accomplishments
- Collaborated with team of seven in the development of 3D printing and being a lead inventor of new ideas at Cranial Tech.
- Resolved product issue through consumer testing.
Timeline
Vacuum Former
Cranial Technologies
04.2021 - Current
Shift Lead Supervisor
Starbucks
01.2009 - 01.2019
Associate of Science - IT Network Security
Laurus
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