Richard Temcho
San Antonio
Summary
Experienced with customer service, sales, and inventory management. Utilizes effective communication to assist customers and maintain store organization. Track record of fostering positive shopping experiences through teamwork and adaptability.
Overview
18
18
years of professional experience
Work History
Store Associate
DECA Commissary
09.2024 - Current
- Operated equipment for product displays to enhance store presentation and accessibility.
- Managed cash register operations to ensure accurate transactions and excellent customer service.
- Conducted regular inventory counts to maintain accurate stock levels and minimize discrepancies.
- Executed daily visual merchandising tasks to promote new arrivals and seasonal promotions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Seafood Processor
Westward Seafoods Inc.
01.2024 - 04.2024
- Ability to stand for extended periods
- Perform repetitive motions
- Lift and move up to 50 lbs
- Work in cold/wet environments for long hours
- Cleaning and sanitizing the work area
- Inspecting product
Production Associate
Vuteq
08.2023 - 11.2023
- Strong attention to detail
- Performs repetitive tasks such as attaching or affixing pre-manufactured components and parts to main product as it moves through the production line
- Prepares parts for shipment
- Ensures that the time, material and waste is minimized
- Able to stand for long periods of time
- Able to operate various assembly tools
Quality Inspector
Trigo Quality Solutions
03.2023 - 07.2023
- Check/inspect manufactured parts or products for defects
- Read and follow work instructions and general processes
- Use measuring or testing equipment as needed
- Ensure products meet quality standards
- Display excellent customer service
- Collect and record data
Office Administrator
FORWARD AIR
06.2021 - 12.2021
- Analyze and organize office operations and procedures such as information management, filing systems, and other driver services
- Maintain a filing system for warehouse records, such as scheduling information, shipping/receiving records, and customer files
- Maintain contact with customers, ensuring a prominent level of customer satisfaction
- Ordered replacement appliances for damaged GE appliances
General Store Manager
Jimmy Johns
08.2020 - 09.2021
- Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities
- Maintained positive customer relationships by responding quickly to customer service inquiries
- Train managers, in-shop, and delivery drivers daily
- Placed weekly Sysco food orders and produce orders ev
- Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
- Interview and hire new employees
- Made weekly schedule
- Balanced cash drawers and safe and filled out all paperwork for the next business day
- Ensure adequate stock and operating supplies are maintained.
- Operate computer systems to input or correct data, and produce documents, reports, shelf labels and signs.
- Verify receipts against invoices.
Assistant Store Manager
Jimmy Johns
10.2018 - 06.2020
- Sliced meats and cheeses
- Trained new employees
- Covered shifts when shorthanded
- Strengthened customer loyalty with personalized interactions and follow-ups.
- Guided team members through challenges with clear communication and support.
- Identified sales opportunities through customer interactions, maximizing revenue.
Information Technology Specialist
US Army
06.2007 - 06.2013
- Performed installation-wide reimaging of 1000s of laptops and pcs from Windows XP to Vista
- Operated and maintained military computer systems and operations for 400 end-users
- Troubleshoot issues with computer hardware and software
- Utilized active directory to monitor and adjust user permissions
- Served as information assurance officer for unit and oversaw program install/uninstall for military personnel
- Utilized ticketing systems to track and prioritize pending issues and resolution
Education
BACHELOR OF SCIENCE - Cloud Computing
Western Governors University
09-2026
ASSOCIATE OF APPLIED SCIENCE - Information Technology & Networking
DeVry University
08.2023
Skills
- Decision Making
- Ability to Work Under Pressure
- Customer Service
- Effective Time Management
- Teamwork
- Problem-Solving
- Critical thinking and problem-solving
- Microsoft Office
- Ability to Work in a Team
- Fast Learner
- Adaptability
- Microsoft Windows
- LAN
- Active Directory
Timeline
Store Associate
DECA Commissary
09.2024 - Current
Seafood Processor
Westward Seafoods Inc.
01.2024 - 04.2024
Production Associate
Vuteq
08.2023 - 11.2023
Quality Inspector
Trigo Quality Solutions
03.2023 - 07.2023
Office Administrator
FORWARD AIR
06.2021 - 12.2021
General Store Manager
Jimmy Johns
08.2020 - 09.2021
Assistant Store Manager
Jimmy Johns
10.2018 - 06.2020
Information Technology Specialist
US Army
06.2007 - 06.2013
ASSOCIATE OF APPLIED SCIENCE - Information Technology & Networking
DeVry University
BACHELOR OF SCIENCE - Cloud Computing
Western Governors University
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