Richard T. GEEGBAE, II
Boston
Summary
Seasoned evaluation and operations leader with over 15 years of experience managing complex programs for UN peacekeeping missions, donor-funded initiatives, and institutional reform projects in sub-Saharan Africa. Demonstrated expertise in conducting mixed-method evaluations, performance assessments, and institutional diagnostics that have generated over $850K in savings and operational improvements. Skilled in qualitative research methodologies including key informant interviews, stakeholder engagement, and policy analysis. Recent graduate from Tufts Fletcher School (MIB, STEM) and Harvard Business School Online, bringing advanced training in quantitative methodologies and social innovation to support evidence-based program evaluation and policy formulation in international development contexts.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Operations Consultant
The Fletcher School at Tufts University
Boston, MA
01.2026 - Current
- Conducted comprehensive operational assessment and institutional reform for a nonprofit food pantry facing funding constraints and increased demand, demonstrating evaluation and organizational development capabilities applicable to donor-funded programs in resource-constrained environments.
- Performed operational diagnostic by reviewing distribution records and conducting stakeholder interviews to identify systemic delays and inefficiencies in service delivery
- Developed board restructuring plan that clarified governance roles and accountability mechanisms, improving organizational effectiveness
- Created donor retention and resource mobilization strategy aimed at closing a six-figure budget gap through evidence-based recommendations
- Facilitated change management process with executive director and board chair to implement new operational procedures and inventory management systems
- Applied mixed-method evaluation approach combining quantitative performance data with qualitative stakeholder feedback to inform strategic recommendations
Graduate Assistant for Research and Teaching
CCT Boston (Open Pantry of Greater Lowell)
09.2024 - 04.2025
- Supported graduate business course instruction for 25 students, enhancing their understanding of international company strategy through real-world case studies and hands-on activities. Conducted research on entrepreneurship and startup strategy, contributing to faculty initiatives on innovation and development.
Operations Excellence Consultant
Center for Employment Opportunities (CEO)
09.2024 - 12.2024
- Led comprehensive operational diagnostic and institutional reform initiative for a workforce development organization, delivering measurable improvements in efficiency and cost effectiveness.
- Conducted full operational diagnostic across 12+ locations to identify systemic problems with fleet and site operations, utilizing mixed-method evaluation approach
- Reorganized operational procedures resulting in $350,000+ cost savings through process improvement and resource optimization
- Enhanced operational efficiency by 25% through implementation of new reporting tools and performance monitoring systems
- Established performance monitoring framework and reporting schedule for senior leadership to track progress and ensure accountability
Strategy and Operations Consultant
PayPal
01.2024 - 04.2024
- Conducted performance evaluation and process optimization for small business lending operations serving 500,000+ firms, demonstrating analytical and stakeholder engagement skills relevant to institutional reform assessment.
- Evaluated and improved loan approval procedures, resulting in 15% increase in approval rates through process analysis and bottleneck identification
- Designed and implemented KPI dashboards for operational risk monitoring and portfolio performance tracking
- Coordinated with vendors, suppliers, and internal stakeholders across multiple departments to align project activities and ensure cross-functional collaboration
- Provided evidence-based management recommendations that were accepted and implemented, improving operational efficiency
Leader of Regional Operations
United Nations Peacekeeping Operations
05.2009 - 01.2019
- Managed complex logistics and operations programs across sub-Saharan Africa, coordinating with multiple UN agencies and government partners to support peacekeeping missions, humanitarian response, and electoral processes. Demonstrated expertise in institutional assessment, performance monitoring, and organizational reform in challenging operational environments.
- Conducted performance assessment of rapid-response fleet operations, maintaining 97% on-time performance target through continuous monitoring and process improvement (Jul-Jan 2019)
- Held progressive leadership positions managing strategic operations across the region: Logistics Officer–Team Lead (2018–2019), Administrative Support Officer (2015–2017), Logistics Operations Supervisor (2012–2014), Logistics Current Operations Officer (2010–2011), and Desk Officer–Team Lead (2009–2010)
- Led logistics and operations assessment at 12 field sites with 3,000+ workers and 5,000 military personnel, identifying operational bottlenecks and implementing corrective measures
- Supported and evaluated electoral processes in DRC, Uganda, and South Sudan, training and supervising 500+ national workers for presidential elections and ensuring program compliance
- Coordinated multi-agency operations with WHO, UNICEF, UNDP, and government partners throughout sub-Saharan Africa, facilitating stakeholder engagement and inter-agency collaboration
- Managed logistics and operations across 12 field locations, overseeing 3,000+ workers and 5,000 military personnel in complex operational environment
- Led fuel supply chain management for 5M+ liters serving 2M+ people, demonstrating expertise in energy logistics and utility performance monitoring relevant to electricity sector assessment
- Conducted organizational reform initiative that delivered $500,000+ in cost avoidance through process improvements and operational optimization
- Maintained 100% on-time delivery during Ebola outbreak while managing medical supply chains, demonstrating crisis response and performance monitoring capabilities
- Coordinated cross-border logistics operations worth millions of dollars across multiple countries in challenging institutional environments
- Key responsibilities and achievements:
- Directed regional logistics and operations across 12 field locations with over 3,000 staff and 5,000 military personnel
- Managed multi-million-dollar programs spanning several countries in complex operational environments
- Led organizational change initiatives that delivered $500K+ in savings through process improvements and efficiency gains
- Maintained 100% on-time delivery during Ebola outbreak while overseeing medical supply chains serving 2M+ people
- Trained and mentored over 500 national staff during DRC presidential elections and support programs in DRC, Uganda, and South Sudan
- Coordinated multi-agency operations with WHO, UNICEF, UNDP, and government partners across Sub-Saharan Africa, demonstrating strong stakeholder engagement and partnership management capabilities
Education
Master of Science - Procurement, Logistics And Supply Chain Management
University of Salford
UK06-2019
MBA - International Development and Strategy Management
Tufts University – The Fletcher School
Medford, MA08-2025
Bachelor of Commerce - Finance
Kampala International University
Ugandaundefined
Harvard Business School Online
10.2025
Skills
- Tools: Power BI (advanced); SAP SCM/MM (expert); Excel (advanced)
- Partnership management: stakeholder mapping, diplomatic protocols, and cross-cultural communication
- Certifications: MCIPS (CIPS Procurement and Supply); Six Sigma Black Belt; PRINCE2 Foundation; PMI Product and Project Collaboration; crisis management; grant acquisition
- Expertise: strategic planning, KPI management, emergency logistics, cross-border operations, and government relations AI engineering LLM
Accomplishments
Emergency Water Surge Operation
Led crisis response for 2,000 clients, achieving 100% delivery within 72 hours
Impact:
Zero health risks, operational continuity maintained
Key Competencies:
Crisis ManagementRapid ResponseResults Delivery
Multi-Modal Network OptimizationRedesigned transportation network across 3 countries during political crisis
Impact:
$500K+ savings, 25% efficiency improvement
Key Competencies:
Strategic ThinkingOperational ExcellenceInnovation
Operations Lifecycle ManagementImplemented data-driven system for 200+ vehicles serving 9,000+ personnel
Impact:
35% cost reduction, 97% availability rate
Key Competencies:
Data AnalyticsContinuous LearningQuality Standards
Affiliations
Project Management Institute (PMI)
Association of Supply Chain Management (ASCM)
Chartered Institute of Purchasing and Supply(CIPS)
Certification
PRINCE2 Foundation
LANGUAGES AND CULTURAL COMPETENCY
English, native/fluent (professional)
French, intermediate (professional working proficiency)
Swahili, basic conversational
Timeline
Operations Consultant
The Fletcher School at Tufts University
01.2026 - Current
Graduate Assistant for Research and Teaching
CCT Boston (Open Pantry of Greater Lowell)
09.2024 - 04.2025
Operations Excellence Consultant
Center for Employment Opportunities (CEO)
09.2024 - 12.2024
Strategy and Operations Consultant
PayPal
01.2024 - 04.2024
Leader of Regional Operations
United Nations Peacekeeping Operations
05.2009 - 01.2019
Bachelor of Commerce - Finance
Kampala International University
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Harvard Business School Online
Master of Science - Procurement, Logistics And Supply Chain Management
University of Salford
MBA - International Development and Strategy Management
Tufts University – The Fletcher School