Richard Torres
New York,Ny
Summary
Dynamic Field Technician with extensive experience at Verizon, excelling in telecommunications infrastructure installation and maintenance. Proven ability in workplace safety and professional communication, achieving high customer satisfaction through effective problem resolution. Skilled in operating heavy-duty equipment and adhering to safety regulations, including the recent acquisition and active use of a Class A CDL.
Overview
10
10
years of professional experience
Work History
Field Technician
Verizon
Brewster, NY
10.2018 - Current
- Install, maintain, and repair aerial and underground telecommunications infrastructure, including copper and fiber-optic cabling.
- Utilize Class A CDL to safely transport and operate heavy-duty service trucks, trailers, and equipment to job sites across varying terrain and weather conditions, ensuring timely project execution and compliance with DOT regulations.
- Perform pole climbing, rigging, and line work using industry-standard safety practices and equipment.
- Conduct site assessments and ensure full compliance with OSHA safety standards and Verizon protocols.
Electrical Apprentice
Ibew Local 3
New York, NY
05.2018 - 10.2018
- Assisted journeyman electricians with installation, maintenance, and repair of electrical outlets, switches and overhead lighting.
- Pulled wire and performed rod and roping operations through rigid and flexible conduit systems in walls, ceilings, and utility spaces.
- Bent EMT and rigid conduit using hand and hydraulic benders to route power and lighting circuits according to blueprint Requirements
- Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
Field Technician
Spectrum
New York, NY
11.2015 - 04.2017
- Installed, repaired, and maintained coaxial and fiber connections, modems, routers, and set-top boxes inside and outside customer premises.
- Diagnosed and resolved service issues for residential customers, including TV, internet, and phone systems, ensuring high first-time resolution rates and customer satisfaction.
- Operated company vehicle daily to service scheduled appointments across a defined route while adhering to all safety and driving regulations.
Education
Academy of Environmental Science
New YorkSkills
- Commercial Vehicle Operation
- Field operations
- Workplace safety
- Professional communication
Languages
Spanish
Native or Bilingual
Timeline
Field Technician
Verizon
10.2018 - Current
Electrical Apprentice
Ibew Local 3
05.2018 - 10.2018
Field Technician
Spectrum
11.2015 - 04.2017
Academy of Environmental Science