Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Richard Trujillo

Brentwood,NY

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

26
26
years of professional experience
1
1
Certification

Work History

QA Tester

AA TECHNOLOGY. INC
09.2021 - Current
  • Managed bug tracking systems efficiently, ensuring all issues were logged, prioritized, and resolved in a timely manner.
  • Conducted thorough regression testing of previous builds to verify bug fixes and maintain application stability.
  • Provided timely feedback to developers on identified issues, enabling rapid resolution of bugs before launch deadlines.
  • Participated in agile development processes, contributing effectively to sprint planning and daily stand-up meetings.
  • Performed manual exploratory testing when necessary, uncovering hidden defects not detected by scripted tests.

Warehouse Worker

Contract Pharmacal Corp
07.2018 - 09.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Performed general housekeeping and cleaning tasks.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Manager of Operations

SICOBRA S.A
05.1998 - 09.2017
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
  • Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
  • Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.

Education

IPC 610 - Electrical, Electronics And Communications Engineering

IPC
Ronkonkoma, NY
02.2024

DIPLOMADO - CALL AND CONTACT CENTER

UNIVERSITY JAVERIANA, COL
BOGOTA, COL
12.2006

No Degree - Business Administration

INSTITUTO LATINO, EC
QUITO, EC
03.2004

Skills

  • Functional Testing
  • Test Planning
  • Manual Testing
  • User Acceptance Testing
  • Test Management Tools
  • Verbal and written communication
  • Team Leadership
  • Strategic
  • Workforce Management
  • Internal Controls
  • Customer Service
  • Warehouse Safety
  • Office 365 reporting and analytics
  • Power BI Experience

Certification

  • Certified IPC 610, AA technology - [Timeframe]

Languages

Spanish
Native or Bilingual
English
Elementary

Timeline

QA Tester

AA TECHNOLOGY. INC
09.2021 - Current

Warehouse Worker

Contract Pharmacal Corp
07.2018 - 09.2021

Manager of Operations

SICOBRA S.A
05.1998 - 09.2017

IPC 610 - Electrical, Electronics And Communications Engineering

IPC

DIPLOMADO - CALL AND CONTACT CENTER

UNIVERSITY JAVERIANA, COL

No Degree - Business Administration

INSTITUTO LATINO, EC

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Richard Trujillo